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Unstable, not uninstallable nor repairable after canceled uninstall  


Demon
Posts: 3
Registered
(@demon)
New Member
Joined: 6 days ago

Due to spacedesk freezing my pc while keeping disconnecting and connecting the driver (at least i believe thats whats happening while hearing the windows sounds)while ive found a possible solution for that (disable nvidia shadow play) i tried to uninstall spacedesk which took ages until i canceled. now its not uninstallable at all, also its corrupted now and not repairable.

how save is the software actually?

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Demon
Posts: 3
Registered
(@demon)
New Member
Joined: 6 days ago

started the uninstall process and went afk for about 1 hour; still uninstalling without any progress...

is this software some kind of malware?

installing into System32, not uninstallable?

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Demon
Posts: 3
Registered
(@demon)
New Member
Joined: 6 days ago

wow. after 2 hours of digging around in my system32 folder and installing another software for finding files via names on all drives i finally was able to delete Spacedesk manually. 

please improve both software stability and uninstall process.

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spacedesk Lea
Posts: 2058
Moderator
(@spacedesklea)
Illustrious Member
Joined: 2 years ago

Hi @demon,
To further analyze the installer issue, could you please send us the following:
- run dxdiag.exe on your primary machine, click "Save all information" and send us the output file
- spacedeskSetup.log file located in C:\Users\Public
- setupapi.dev.log file located in C:\Windows\INF

Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

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