Facebook Like Button

Welcome Visitor! Please Login or Register
Unable to connect t...
 

Unable to connect to screen, error code  


mark
Posts: 1
 mark
Registered
(@mark)
New Member
Joined: 1 month ago

Error Code: [-, -, -, 2, 0]

Error Info: [-, -, -, 0, 4]

Connected time: 00:00:00

1 Reply
spacedesk Lea
Posts: 272
Moderator
(@spacedesklea)
Noble Member
Joined: 6 months ago
Hi @mark,
Did you notice any error bubble message on your primary machine upon connection attempt?
For assistance, please also refer to the Troubleshooting Network Connection -  Connection Error chapter in our user manual.
For further analysis, could you please run dxdiag.exe on your primary machine, click "Save All Information" then attach the output file (dxdiag.txt) on your next reply, along with the following info below:
Primary machine
- operating system (Windows 7 / 8.1 / 10)
- graphics adapter (AMD / Intel / Nvidia / Microsoft Basic Display)
- network type (wired / wireless/ USB tethering / wifi direct)
Secondary machine
- client type (Android / iOS / Windows / HTML5)
- network type (wired / wireless/ USB tethering / wifi direct)

Looking forward to your feedback.
For further questions and/or discussions, please don't hesitate to contact us.
Reply

spacedesk forum footer

Copyright © 2019 spacedesk Support Forum

 

Please Login or Register