For further analysis, could you please run dxdiag.exe on your primary machine, click "Save All Information" then attach the output file (dxdiag.txt) on your next reply, along with the following info below: Primary machine - operating system (Windows 7 / 8.1 / 10) - graphics adapter (AMD / Intel / Nvidia / Microsoft Basic Display) - network type (wired / wireless/ USB tethering / wifi direct)
Secondary machine - client type (Android / iOS / Windows / HTML5) - network type (wired / wireless/ USB tethering / wifi direct)
Looking forward to your feedback. For further questions and/or discussions, please don't hesitate to contact us.
One Corporate Centre, Unit 3012
Meralco Ave. Corner Doña Julia Vargas Ave.
Ortigas Center, Pasig City, 1605
Metro Manila, Philippines