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Status is ON (idle) -- how to activate?  


slowinski
Posts: 2
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(@slowinski)
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Joined: 7 months ago

I received Connection failure - unable to connect my Galaxy tab S4 with my Windows 10 laptop.  How do I resolve this?

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spacedesk Lea
Posts: 1548
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(@spacedesklea)
Illustrious Member
Joined: 2 years ago

Hi @slowinski,
Do you have third party firewall software (or antivirus with own firewall settings) on your primary machine?

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slowinski
Posts: 2
Registered
(@slowinski)
New Member
Joined: 7 months ago

Yes, Avast.  Firewall is OFF.

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spacedesk Lea
Posts: 1548
Moderator
(@spacedesklea)
Illustrious Member
Joined: 2 years ago
If Avast Firewall is already OFF and you still cannot connect, can you please restart your primary machine and try again.
If it still did not work, please try to open the Windows Settings -> Network & Internet, click the "Change Connection properties" and try to set the Network profile to Private, then try again with spacedesk.
Looking forward to your feedback.
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