Facebook Like Button

Welcome Visitor! Please Login or Register
Spacedesk disconnec...
 
Share:
Notifications
Clear all

Spacedesk disconnecting Ethernet LAN connection  


Jaspac
Posts: 2
Registered
(@jaspac)
New Member
Joined: 1 month ago

Hi! I'm a new user and just tried out Spacedesk for my iPad-PC connection. The iPad (6th generation 12.3.1) is connected to the WiFi while my PC (Windows 10 2004) is wired to the internet as an Ethernet LAN connection. I manually entered the IP address of the PC on the iPad and it seemed to work for a while. Unfortunately after a minute or 2, it randomly and suddenly disconnects my Ethernet connection on the PC. When I uninstall the app on the PC then reset the Ethernet is when the internet starts working again.

Not really sure how to fix this. Would really appreciate any help.

3 Replies
spacedesk Lea
Posts: 1583
Moderator
(@spacedesklea)
Illustrious Member
Joined: 2 years ago

Hi @jaspac,

Is it consistently happening?

Reply
Jaspac
Posts: 2
Registered
(@jaspac)
New Member
Joined: 1 month ago

Yup it does. Haven't been able to reconnect the Ethernet connection at all while the app is installed and running.

Reply
spacedesk Lea
Posts: 1583
Moderator
(@spacedesklea)
Illustrious Member
Joined: 2 years ago

Hi @jaspac,

Could it be that your Ethernet adapter is configured to save power in the power management settings?
Can you try this:
- run ncpa.cpl on your primary machine
- select the "Ethernet" network connection right-click -> Properties -> Configure, the go to Power Management tab
- if the "Allow the computer to turn off this device to save power" is checked, can you try to uncheck it
- then try again with spacedesk and check if the issue is still happening

Reply

spacedesk forum footer

Copyright © 2020 spacedesk Support Forum