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So it says its connected on my other device but it says Display off how can i fix it please help  


Yanal
Posts: 1
Registered
(@yanal)
New Member
Joined: 2 months ago

So it says its connected on my other device but it says Display off how can i fix it please help

1 Reply
spacedesk Lea
Posts: 2368
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(@spacedesklea)
Illustrious Member
Joined: 2 years ago

Hi @yanal,
Did you notice any error notification on primary machine?

For further analysis, could you please send us the following details:
Primary Machine
- operating system (Windows 8.1/10)?
- graphics adapter (AMD/Intel/Nvidia)
- network connection type (wired/wireless/USB tethering/WiFi Direct)

Secondary Machine
- Viewer type (Android/iOS/Windows/HTML5)
- network connection type (wired/wireless/USB tethering/WiFi Direct)

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