Screen don't updating

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Posts: 1

maxduhmine

Registered

Oct 06, 2019 3:04 am

(@maxduhmine)

New Member

Joined: 2 years ago

Windows 10 64 bit 1903

cpu:i5-7400

GPU:gtx 1060 6Gb

ram:8Gb

connections:wifi

phone:nokia 7.1,android

Working with another phone

youtube .com/watch?v=9eQA36xD9Co

Topic Tags

Windows 10 Nvidia Android Incorrect viewer image

2 Replies

Posts: 2724

spacedesk Lea

Moderator

Oct 07, 2019 2:40 pm

(@spacedesklea)

Illustrious Member

Joined: 2 years ago

Hi @maxduhmine,

Thanks for sending the video link.
Is it only not updating with your Nokia android phone?
If it's working properly on other phone, maybe it's a limitation on your Nokia's graphics adapter.
Can you tell us the exact model of your Nokia phone.

Are you using our spacedesk Android viewer app?
O your Nokia phone, can you try our spacedesk HTML5 viewer. Just open your web browser (e.g. Google Chrome) the go to http://spacedesk.ph/html5viewer

Looking forward to your feedback.

Posts: 2724

spacedesk Lea

Moderator

Nov 13, 2019 2:23 pm

(@spacedesklea)

Illustrious Member

Joined: 2 years ago

Hi @maxduhmine,

Does your phone has a notch on top of the screen?
Could you please check if the current resolution of your client screen has an odd width or height. Just open the display settings window on your primary machine.
If it is, please change it to an even screen width/height.
On our spacedesk android viewer settings, you can select a custom resolution and even adjust it manually, as long as it is even number.
On the primary machine, open the display settings window, then change the resolution of the secondary display.
Looking forward to your feedback.

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Screen don't updating

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