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hamnid
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Hi.. remotely in-game, keyboard doesn't work properly....how to fix it?

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spacedesk Lea
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Hi @hamnid,
Did you enable the video wall settings?
Currently, remote keyboard and mouse touch control are not working if spacedesk video wall mode is enabled.

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hamnid
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That change didn't work...
Can I get the previous version please? it just worked fine
or else I'm stuck!

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spacedesk Lea
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Hi @hamnid,

What is your current spacedesk Driver version?
Which previous version worked on your machine?

What is your secondary machine/Viewer type (Android/iOS/Windows)?

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hamnid
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Hi

It's the latest version 9.76

The last version of 2020 ( before expiration) worked fine!

my secondary machine runs on win 10

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spacedesk Lea
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Hi @hamnid,
Is it only the remote keyboard that's not working?

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hamnid
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Remote Keyboard not working "Properly"  just while in game... like you can't press W and D simultaneously to move...

I think the driver has some bug...

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spacedesk Lea
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Hi @hamnid,
With the latest spacedesk driver v0976, we don't have any changes related to remote keyboard input. If it works with previous version then it should still work with the latest version.
Did you also update to latest window viewer app (v0930)?
Can you also try the most recent spacedesk UWP Viewer app on Microsoft store, then check the remote keyboard input, if it has the same problem.

For further analysis, could you please send us the following:
- C:\Users\Public\spacedeskSetup.log file
- dxdiag.txt (just run dxdiag.exe, click "Save All Information")

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spacedesk Lea
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Hi @hamnid,
Could you please try our most recent spacedesk Driver v0982 available on our website https://spacedesk.net/.
We have a various bug fixes for remote keyboard/mouse/touch issue with this new version.
Just make sure that videowall mode is disabled when you test the remote keyboard.
Looking forward to your feedback.

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hamnid
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The same problem still exists!

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spacedesk Lea
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Hi @hamnid,
Thanks for the feedback.
On which game did you try the multiple keyboard input?
which spacedesk Viewer app did you use?

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hamnid
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On all games...
Latest Win 10 drivers are installed

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spacedesk Lea
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Hi @hamnid,
To further analyze this issue, please download the spacedesk diagnostic script here, then extract it.
https://www.dropbox.com/s/ilm5em35h0ygsfm/2020_spacedeskDiagnosticTool.zip?dl=0

Inside you will find spacedeskDiagnosticTool.cmd, just right-click it then run as administrator.
This script will start a debug view app to capture spacedesk debug traces.
On step 5 it will prompt you to reproduce the issue (by connecting the viewer app and try to send multiple keyboard input for several times), make sure to do this before pressing any key to continue.
After the script is done, a folder will be created on the same folder as the script file which contains various log files that we need for analysis.
Please right-click it -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

 

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Martur
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I have version 0.9.82. I have two issues.
First is with the keyboard. If I allow "software keyboard control" then the normal keyboard only works on the mobile. Second is with graphic tablet (Wacom Intous pro). I have set mapping to my main screen and windows sees cursor in the right place but the application (Blender) show like I would map both main screen and the extended thru space desk. So the cursor is shown in a different place than the action is made. The mouse works fine.

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spacedesk Lea
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Hi @martur,
1. What is your android device's specs (brand, mode, android version, etc.)?
Which keys doesn't work on software keyboard?

2. Pen input is not yet supported using android viewer app.
This feature is currently in our todo list but will not be available anytime soon.

 

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Martur
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1. Huawai EVA-L09, Android 7.0. I have instaled app last week so probably the nevest version. I had the same problem when I instled client on Windows 10 removed link Whole keyboard works only on the client screen. For example there is a pop up window on the main computer to save a file and I can't change the name, I can't even press enter.

2. In that case its not a solution for me.

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spacedesk Lea
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Hi @martur,

Posted by: @martur

For example there is a pop up window on the main computer to save a file and I can't change the name, I can't even press enter.

I tried this, and it worked on my side. Just make sure that the pop up window on main monitor is in focus / foreground.

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