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Laggy secondary Device  


lallu
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(@lallu)
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I use a I-pad Mini Generation 1 as my second device however the mouse pointer and touch screen turns out to be extremly laggy as i move to my second screen. How can I rectify this, I have quick/fast internet connection as well as only mouse and touchscreen lags as any video I play on it works just fine?

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spacedesk Lea
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(@spacedesklea)
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Hi @lallu,
Is the mouse also lagging even if there's no video playing on viewer screen?

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lallu
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Posted by: @spacedesklea

Hi @lallu,
Is the mouse also lagging even if there's no video playing on viewer screen?

Yep, it lags all the time.

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spacedesk Lea
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Hi @lallu,
What is the current quality settings (image quality, color depth, fps) on your iOS viewer app?

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lallu
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Hi, 

Image Quality -50%

Color Quality - Low color quality, fast speed (YUV 4.2.0)

FPS - 60FPS

Really sorry for the late reply!

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spacedesk Lea
Posts: 2583
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Hi @lallu,
Thanks for the info.
Do you maybe have other secondary device that you can try/test spacedesk and check if you get the same issue?
By the way, what is te iOS version of your iPad device?
For further analysis, could you also please run dxdiag.exe on your primary machine, click "Save All Information", then attach the output file (dxdiag.txt) on your next reply.

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lallu
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Hey, 

I did try using it on an android device and it worked perfectely fine with almost no lag. My ios version on ipad is 9.3.5 and I've attached the file below.

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spacedesk Lea
Posts: 2583
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Hi @lallu,
thanks for the info.
It's possible that the slow performance is due to hardware limitation on your iPad device.

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