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Installer Not Working  


Aggelos2669
Posts: 2
Registered
(@aggelos2669)
New Member
Joined: 1 month ago

hey i got this error "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2503-2502"

3 Replies
spacedesk Lea
Posts: 1583
Moderator
(@spacedesklea)
Illustrious Member
Joined: 2 years ago

Hi @aggelos2669,
Could you please try the following on your primary machine.
- right-click C:\Windows\Temp folder -> Properties -> Security tab -> Advanced -> Permission tab -> Continue
- check if you find the Users or Authenticated Users and make sure it has Full Control access
If none, just Add -> Select a principal, then type "Users" and click Check Names and click OK
- Then make sure to check the Full Control access for the Users then click Apply -> OK.
After following the steps above try again to run-install the spacedesk MSI.

Looking forward to your feedback.

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Aggelos2669
Posts: 2
Registered
(@aggelos2669)
New Member
Joined: 1 month ago

hey lea it worked thank u so much

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spacedesk Lea
Posts: 1583
Moderator
(@spacedesklea)
Illustrious Member
Joined: 2 years ago

Hi @aggelos2669,
We are glad to know that you can install now.
In case you encounter other issues with spacedesk just let us know.
We are always glad to receive user feedback.

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