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Installer immediate error  

Posts: 2
New Member
Joined: 1 year ago


Launching the installer spacedesk_driver_Win_8.1_64_v0925_BETA.msi immediately produces the error:

This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify this is a valid Windows Installer package.

I am running Win 8.1 (1903),

Any suggestion on overcoming this??

What is a Problem?

1 Reply
spacedesk Lea
Posts: 2472
Illustrious Member
Joined: 2 years ago
Could you please clarify. Is your primary machine Windows 10? or Windows 8.1?
We don't have spacedesk_driver_Win_8.1_64_v0925_BETA.msi on our website.
We only have v0925 driver for Windows 10.

For further analysis, could you please send us the following:
- run dxdiag.exe on your primary machine, click "Save all information" and save the output file (dxdiag.txt)
- spacedeskSetup.log file located in C:\Users\Public
- setupapi.dev.log file located in C:\Windows\INF
Please save all requested files in one folder, then right-click -> Sent to -> Compressed (zipped) folder, then attach the zip file on your next reply.

Looking forward to your feedback.

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