İnstallation Problem !!!  

Hi @mstfrknn,

Can you please confirm that the blue screen (BSOD) happened when the mouse is moved on the spacedesk display?
Is there any Nvidia programs/features (e.g. ShadowPlay) running when the problem happened?

For further analysis, please attach the following files on your next reply:
1. Dxdiag text file (dxdiag.txt), just run dxdiag.exe on the Primary Machine, then select "Save All Information"
2. Minidump file of this BSOD located in C:\Windows\Minidump
3. spacedesk_log_xxxx.etl log files located in C:\Users\Public\spacedesk_logs folder
4. Latest WudfHost_ext__xxxx.dmp files located in C:\ProgramData\Microsoft\WDF
      ProgramData folder is hidden by default, in case you cannot find it, you should enable first the "Show hidden files, folders and drives" option. Open a File Explorer -> View -> Options, on Folder Options window, click View tab then click "Show hidden files, folders and drives" then apply the changes.

yes, I'm having a blue screen problem when I move the mouse cursur to the 2nd screen (spacedesk windows viewer).
nvidia geforce experience program and shadow play program is running, but I do not record screenshots.

cannot send files because it exceeds the maximum file size allowed

so ı uploaded it on google drive

https://drive.google.com/file/d/1KDiny3a9OK7wvJNzU7RF0X8yPHiSqOkm/view

short liink here: shorturl.at/hmzIM

Hi @mstfrknn,

Thank you very much for sending us the files.
We are currently analyzing the log and dump files but
it seems that the cause of the blue screen (BSOD) error is our spacedesk Keyboard driver.
Disabling spacedesk Keyboard in the Device Manager might temporarily fix the problem.
We will get back to you once we have fully analyzed the problem.

Disabling the spacedesk keyboard driver seems to have worked. waiting for the problem to be fully understood. Thank you for your support

Hi @mstfrknn,

We checked the setup log files and it showed that spacedesk was not uninstalled and installed properly specifically the spacedesk Keyboard and Mouse.

Do you still have this problem recently?
Please try to uninstall spacedesk then reboot the machine then install again.
Then please send us the spacedeskSetup.log located in C:\Users\Public folder.

Hi @mstfrknn,

Thank you very much for the log files.

Do you maybe have Kaspersky antivirus installed on your primary machine?