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Installation Error on W10  


rnkron
Posts: 6
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Hi, i used spacedesk on my laptop once before, but now i tried again but was not working. On the bottom right the icon was with a yellow exclamation sign, and only said "Error". I uninstalled, reinstalled but now its saying "Installation Error". 

Info: Windows 10 basic (I cant open gpedit.msc) / tablet android from 2019 / Nvidia / Wireless

What can I do?

Thanks.

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rnkron
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Posting so I can attach extra info.

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rnkron
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Dxdiag, setupapi, spacedesksetuplog.

Thanks.

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rnkron
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I tried reinstalling, it stops at the middle and says "Installation Failed".

BTW its my personal laptop.

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rnkron
Posts: 6
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Hey, I updated Windows and now I can install it normally, but when I connect it with my tablet, it shows a black screen with "Connected - Display Off".

I'm attaching Dxdiag, setupapi, spacedesksetuplog again, updated to my installation.

Thank you for your time.

 

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spacedesk Lea
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Hi @rnkron,
Thanks for sending the setup log and diagnostic files.
Could you please check the following:
- any error notification upon viewer connect?
- on display settings window of your primary machine if there's a detached second display?
- if spacedesk SERVER window (just click the spacedesk tray icon) shows any indication that there's a connected viewer (e.g. connections count, on Network connections (remote) tab?

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Robson Mattos
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I cannot install Spacedesk on my Notebook (Windows 10 64x). It presents the following error: Error reading from file [...]. Verify that the file exists and that you can access it.

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