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Infinite Connection
 

Infinite Connection  


Rupex
Posts: 5
Registered
(@rupex)
Active Member
Joined: 7 months ago

Both windows 10, a wired connection, primary Nvidia, secondary AMD, when I try to connect, it connects the infinite amount of time, or writes Connection failure "Unable to connect"

3 Replies
spacedesk Lea
Posts: 306
Moderator
(@spacedesklea)
Famed Member
Joined: 7 months ago
Hi @rupex,
Does the viewer detects the IP address of the primary machine? Or did you enter the IP address manually?
Is the spacedeskService running and with server status ON in the primary machine?
Can you try to ping the IP address on both sides to check if both machines are reachable to each other.
For further assistance, please also refer to the Troubleshooting Network Connection chapter in our user manual.
Looking forward to your feedback.
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Rupex
Posts: 5
Registered
(@rupex)
Active Member
Joined: 7 months ago

Yes, it connects automatically, manual doesn't help

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spacedesk Lea
Posts: 306
Moderator
(@spacedesklea)
Famed Member
Joined: 7 months ago

Hi @rupex,
Did you check if the spacedesk server status shows ON or OFF?
Just click the spacedesk tray icon on the task bar notification area on your primary machine to check.

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