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I have error when I...

I have error when I try connect to my computer.  

Posts: 1
New Member
Joined: 3 weeks ago

I have been using it for a long time, about half a year, it worked just yesterday, but not today.

Error Code: 1-2-0
Error Info: 0-3-4
Connected time: 00:00:01

1 Reply
spacedesk Lea
Posts: 402
Famed Member
Joined: 10 months ago
This error info indicates an error on primary machine.
Did you notice any error bubble message/system tray notification on the primary machine upon connection attempt?
For assistance, please also refer to the Troubleshooting Primary machine chapter in our user manual.
For further analysis, could you please run dxdiag.exe on your primary machine, click "save All Information" then attach the file (dxdiag.txt) on your next reply.

Looking forward to your feedback.

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