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[Solved] I can't connect my secondary machine  


Kyosuke
Posts: 2
Registered
(@kyosuke)
New Member
Joined: 2 months ago

I received the error code

code [-,-,2,5,0]

info [-,-,0,2,4]

I don't know what I should do next.

 

 

 

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2 Replies
spacedesk Lea
Posts: 1070
Moderator
(@spacedesklea)
Illustrious Member
Joined: 1 year ago

Hi @kyosuke,
What is the connected time? it's below the error code/info.
Did you notice any erro notification in the primary machine upon connection attempt?
Please also check the troubleshooting chapter in our user manual https://spacedesk.net/user-manual/.

Is your primary machine Windows 8.1/10?
Is your secondary machine Android/iOS/Windows?

For further analysis, could you please run dxdiag.exe on your primary machine,
click "Save all information", save the output file (dxdiag.txt) then attach it on your next reply.
Please take note that Attach option below the text editor will be visible after your first or second post.

Kyosuke
Posts: 2
Registered
(@kyosuke)
New Member
Joined: 2 months ago

Hi,@spacedesklea

When I tried to connect my PC to iPhone again,I received the following message from PC.

Error - DisplayLink Driver Detected - Incompatible Display Hook Driver

So I tried to  delete the 'display link core software',then I success to connect.

PC OS : windows8.1

secondary:iOS

thank you for your quick response .

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