The extended screen appears to be narrowed at the bottom relative to the top which is perfect. How would I fix this?
Thank you.
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Feb 19, 2021 12:39 am
2 Replies
Feb 19, 2021 10:09 pm
Hi @rrw,
Can you please send us the screenshot of this?
Attach option will be visible after your second post.
In the meantime, can you tell us the following details:
Primary Machine
- operating system (Windows 8.1/10)?
- graphics adapter (AMD/Intel/Nvidia)
- network connection type (wired/wireless/USB tethering/WiFi Direct)
Secondary Machine
- Viewer type (Android/iOS/Windows/HTML5)
- network connection type (wired/wireless/USB tethering/WiFi Direct)
Feb 21, 2021 3:09 am
Resolved. I had noticed that the main screen and the second display screen (which a laptop) were set at different resolutions. I set them to the same resolution. Restarted both computer systems. This resolved the situation and has not recurred. Thank you for getting back in touch with me promptly. That is much appreciated. Have a great day.
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