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EXTEND problem crashes second screen  


jaques
Posts: 2
Registered
(@jaques)
New Member
Joined: 5 days ago
  1. Newly installed Spacedesk Oct 14 2020 on 2 x Windows 10 laptops.
  2. Duplicate screens works fine but changing to EXTEND blanks the viewer screen choosing either screen 1 or 2 crashes the relevant laptop to a black screen requiring the emergency shutdown.
  3. server has Intel (R) HD Graphics 5500 and i3 50050 2 Hz core
  4. viewer has AMD Rodeon Vega 3 and AMD Ryzen 3 3200 with Rodeon Vega Mobile Gfx
  5. Help please
2 Replies
spacedesk Lea
Posts: 1386
Moderator
(@spacedesklea)
Illustrious Member
Joined: 2 years ago

Hi @jaques,

Is your primary machine monitor turns to black screen upon switching to extend?

For further analysis, could you please run dxdiag.exe on your primary machine and secondary machine, click "Save All Information", then attach the output files (dxdiag.txt) on your next reply.
PS: Attach option should be visible on your side after your second post.

Reply
jaques
Posts: 2
Registered
(@jaques)
New Member
Joined: 5 days ago

Lea, thank you for your prompt response.

I have been delayed in my reply, but :

I don't know what I have done that is different but everything seems to be working OK now.

I am happy (again).

Thank you.

Reply

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