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Posts: 1
New Member
Joined: 2 years ago

Error Code: 1-0
Error Info: 0-4
Connected time: 00:00:00

Tengo firewall activó, ya le di permiso al programa pero aún así me aparece el error

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1 Reply
spacedesk Lea
Posts: 1829
Illustrious Member
Joined: 2 years ago
This error code indicates that the viewer cannot find the Windows server on the network.

Can the client discover the server or did you have to enter the server's IP address manually?
Is the spacedesk server status on the primary machine set to ON or OFF or Error?
Do you have VPN (Virtual Private Network) enabled?
Please refer to the Troubleshooting Network Connection chapter in our spacedesk user manual.
In case the problem still persists, could you please send us the answer to the above questions and run dxdiag.exe on your primary machine, click "Save all information" and attach the output file on your next reply.
Looking forward to your feedback.



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