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Error - Driver not Available (Error code 2-5)  


billybeaw
Posts: 1
Registered
(@billybeaw)
New Member
Joined: 4 months ago

Hi, after upgraded to 0.9.76, my spacedesk stop working.

 

Error on Android (with the version 0.9.63)

Error Code: 2-5

Error Info: 0-5

Connected time: 00:00:001

 

Error on Windows 10 - 64 bit (host, also latest version 0.9.76)

Driver not Available

 

Error from "spacedesk Graphics Adapter" in Device Manager

"This device cannot start. (Code 10)

STATUS_DEVICE_POWER_FAILURE

 

Windows Graphics Card

Intel(R) UHD Graphics 620

 

Please help.

6 Replies
RuviKyu
Posts: 2
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(@ruvikyu)
New Member
Joined: 4 months ago

I have the exact same problem but I am using Vega 3 Graphics, also needing help.

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spacedesk Lea
Posts: 2377
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(@spacedesklea)
Illustrious Member
Joined: 2 years ago

Hi @billybeaw and @ruvikyu,
For further analysis, could you please run dxdiag.exe on your primary machine, click "Save All Information", then attach the output file (dxdiag.txt) on your next reply.
PS: Attach option should be visible on your side after your second post.

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spacedesk Lea
Posts: 2377
Moderator
(@spacedesklea)
Illustrious Member
Joined: 2 years ago

follow up: What is your Windows 10 build version?
You can see it by running "winver".

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RuviKyu
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(@ruvikyu)
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Joined: 4 months ago
Posted by: @spacedesklea

PS: Attach option should be visible on your side after your second post.

I have ran dxdiag and saved the .txt file, the problem is I can't seem to find the option for attaching .txt files, and my dxdiag report exeeds the character limit.

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spacedesk Lea
Posts: 2377
Moderator
(@spacedesklea)
Illustrious Member
Joined: 2 years ago

Hi @ruvikyu,  Attach option should be visible now on your side after your second post. Please check again..

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spacedesk Lea
Posts: 2377
Moderator
(@spacedesklea)
Illustrious Member
Joined: 2 years ago

Hi @billybeaw,
Hi @ruvikyu,
Please try our latest spacedesk Driver version 0.9.77 on our website https://spacedesk.net/.
Then let us know if it works.
Looking forward to your feedback.

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