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Error Code: 2-5- Er...

Error Code: 2-5- Error Info: 0-5-  

Posts: 1
New Member
Joined: 4 months ago

Connected time: 00:00:01

1 Reply
spacedesk Lea
Posts: 334
Famed Member
Joined: 8 months ago
Hi @maksim,

This error indicates that the primary machine can be reached over the network but connection fails after the indicated connection time.
Possible reasons are the following:
1. Unstable network connection
   - Is your network reliable/stable?
2. Error on spacedesk Primary Machine
   - Is the server showing an error message bubble?

For assistance, please also refer to the troubleshooting chapters in our spacedesk user manual.

For further analysis, could you please send us the following info:
Primary machine
- Operating system (Windows 7/8.1/10)
- Graphics Adapter (AMD/Intel/Nvidia/Microsoft Basic Display)
- Network type (wired/wireless/USB tethering/WiFi Direct)
Secondary machine
- Viewer type (Android/iOS/Windows/HTML50
- Network type (wired/wireless/USB tethering/WiFi Direct)

Looking forward to your feedback.

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