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Error Code: 2-5- Error Info: 0-5-

Last Post

Posts: 1

Maksim

Registered

Jul 26, 2019 11:01 pm

(@maksim)

New Member

Joined: 4 months ago

Connected time: 00:00:01

1 Reply

Posts: 334

spacedesk Lea

Moderator

Jul 29, 2019 4:48 pm

(@spacedesklea)

Famed Member

Joined: 8 months ago

Hi @maksim,

This error indicates that the primary machine can be reached over the network but connection fails after the indicated connection time.
Possible reasons are the following:
1. Unstable network connection
- Is your network reliable/stable?
2. Error on spacedesk Primary Machine
- Is the server showing an error message bubble?

For assistance, please also refer to the troubleshooting chapters in our spacedesk user manual.

For further analysis, could you please send us the following info:
Primary machine
- Operating system (Windows 7/8.1/10)
- Graphics Adapter (AMD/Intel/Nvidia/Microsoft Basic Display)
- Network type (wired/wireless/USB tethering/WiFi Direct)
Secondary machine
- Viewer type (Android/iOS/Windows/HTML50
- Network type (wired/wireless/USB tethering/WiFi Direct)

Looking forward to your feedback.

Best regards,

Lea
Software Developer
datronicsoft Inc.
One Corporate Centre, Unit 3012
Meralco Ave. Corner Doña Julia Vargas Ave.
Ortigas Center, Pasig City, 1605
Metro Manila, Philippines
www.datronicsoft.com.ph