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Error Code 2-5, error info 0-5  


GamingWithShaurya
Posts: 3
Registered
(@gamingwithshaurya)
New Member
Joined: 1 month ago

I have the latest updated software on pc and phone and it only connects for 1 sec. I have Windows 10 64bit, intel processor, hp probook 440 g3 and i have used it around 1-2 years ago without any issue but now it doesnt connect anymore.

On windows it gives a notification: 

Error: Duet Display, Splashtop, Fresco Login, etc. Driver Detected - incompatible display Hook Driver

Please help what can i do to fix it

3 Replies
spacedesk Lea
Posts: 1070
Moderator
(@spacedesklea)
Illustrious Member
Joined: 1 year ago

Hi @gamingwithshaurya,
The error indicates that it detects an incompatible hook driver on your primary machine.
Do you have splashtop on your machine? If yes, please remove it before using spacedesk.
For details, please check Incompatible Display Hook Driver Detected chapter in our user manual https://spacedesk.net/user-manual/##incompatible-driver.

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GamingWithShaurya
Posts: 3
Registered
(@gamingwithshaurya)
New Member
Joined: 1 month ago

I have removed it now, it works but the screen is very streched on phone how can i change it so it keeps same ratio 16:9, from looks it seems its 18:9

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GamingWithShaurya
Posts: 3
Registered
(@gamingwithshaurya)
New Member
Joined: 1 month ago

Oh sorry to disturb i found out how to fix it. Thank you very much for so fast help. 😀

is it cpu intensive btw, i need a second display for streaming and my other monitor is broken so needed a replacement.

If this is not cpu intensive then i will be glad to use it 

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