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Error Code: 2-5 Err...
 
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Error Code: 2-5 Error Info: 0-5  


Miahsiba
Posts: 2
Registered
(@miahsiba)
New Member
Joined: 3 months ago

I have this error code when i try to connect. it instantly pops up every time i try to connect. I have a Windows 10 PC and a Samsung Note Pro 12.2 tablet(runs lollipop). Please help

3 Replies
spacedesk Lea
Posts: 1280
Moderator
(@spacedesklea)
Illustrious Member
Joined: 1 year ago
Hi @miahsiba
What is the connection time? (it's below the error code/info)
Did you notice any error notification in the primary machine upon connection attempt?
Please also check the troubleshooting chapter in our user manual https://spacedesk.net/user-manual/.
For further analysis, could you please run dxdiag.exe on your primary machine,
click "Save all information", save the output file (dxdiag.txt) then attach it on your next reply.
Please take note that Attach option below the text editor will be visible after your first or second post.
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Miahsiba
Posts: 2
Registered
(@miahsiba)
New Member
Joined: 3 months ago

I deleted Avast, and it seems to be working now. Weird. Thanks!

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spacedesk Lea
Posts: 1280
Moderator
(@spacedesklea)
Illustrious Member
Joined: 1 year ago

Hi @miahsiba,
That's strange. We also tested here with Avast and it seems to work.
In case you experience this issue again just let us know so we can analyze and help you to troubleshoot.

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