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Error Code 1-2-0  

Posts: 1
New Member
Joined: 1 year ago

Disconnected due to error:

Error code: 1-2-0

Error Info: 0-3-4

connected time: 00:00:01

1 Reply
spacedesk Lea
Posts: 992
Illustrious Member
Joined: 1 year ago
This error indicates that the primary machine can be reached over the network but connection fails after the indicated connection time.
Possible reasons are the following:
1. Unstable network connection
   - Is your network stable/reliable?
2. Error on spacedesk Primary Machine
   - Is the server showing an error message bubble?
For assistance, please check Troubleshooting - Primary machine chapter in our user manual.
For further analysis, could you please send us the following details:
Primary Machine
- operating system (Windows 7/8.1/10)
- graphics adapter (AMD/Intel/Nvidia/Basic Display)
- network type (wired/wireless/USB tethering)
Secondary Machine
- viewer type (android/iOS/html5/windows)
- network type (wired/wireless/USB tethering)
Please also run "dxdiag.exe" on your primary machine, click "Save All Information" then attach the output file (dxdiag.txt) on your next reply.
Looking forward to your feedback.

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