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[Solved] error 2-5-6 info 0-5-8  


ar2b
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error 2-5-6 info 0-5-8
win 10 nvidia
no shadow play
no other screen mirroring soft (just bandicam)
android 11 samsung s9+ (custom pixel rom)
spacedesk graphics adapter +

and after install added hidden acer 271hl monitor (not work)

idn ways to attach my DxDiag.txt here (((

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spacedesk Lea
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Hi @ar2b,

What is the connection time?
Did you notice any error notification on primary machine?

Posted by: @ar2b

and after install added hidden acer 271hl monitor (not work)

what do you mean by this? 
does your monitor not working anymore?

FYI: Attach option should be visible on your side on your third post.
I also moved your post to a new topic.

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ar2b
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i have 1080ti nvidia adapter and benq zowie 240 hz monitor
after install spacedesk added spacedesk graphics adapter and acer s27hl monitor (hidden) O_0 his blinking if im try to connect my prone to pc. no tray notification. connection time 1 sec.

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ar2b
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dxdiag here

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spacedesk Lea
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Hi @ar2b,
Do you maybe have Nvidia ShadowPlay/screen recording/Instant replay currently active on your primary machine?
If yes, please disable it before connecting spacedesk.

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ar2b
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i delete shadow play (using total unninstaller)

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spacedesk Lea
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Hi @ar2b,
Does the screen flickering on your monitor still there after you remove the Nvidia ShadowPlay?

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ar2b
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only when I try to connect to pc flashes on pc, but not every time. on android it blinks when connected, but I have never seen a desktop picture.

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spacedesk Lea
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Hi @ar2b,

To further analyze this issue, please download the spacedesk diagnostic script here, then extract it.
https://www.dropbox.com/s/z8h5llgi8c2ig3g/2021_spacedeskDiagnosticTool.zip?dl=0

Inside you will find spacedeskDiagnosticTool.cmd, just right-click it then run as administrator.
This script will start a debug view app to capture spacedesk debug traces.
On step 5 it will prompt you to reproduce the issue (by connecting the viewer app and wait for the issue to happen), make sure to do this before pressing any key to continue.
After the script is done, a folder will be created on the same folder as the script file which contains various log files that we need for analysis.
Please right-click it -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

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ar2b
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thanks, I'll try this evening

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ar2b
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spacedesk Lea
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Hi @ar2b,

Thanks for sending the diagnostic logs.
We are currently analyzing it.

Posted by: @ar2b

no other screen mirroring soft (just bandicam)

By the way, is the bandicam software running while you try to connect the spacedesk?
Can you maybe try without bandicam and check if it helps?

If it did not help, can you also try to connect via HTML5 viewer on your Samsung device?
Just open a web browser (e.g. Google Chrome), the go to http://viewer.spacedesk.net/ and connect to your primary machine's IP address, then check if the same issue will also happen.

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ar2b
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when I tried to connect the last time the bandikam was turned off.
I removed it using Total Uninstall and it worked!

big thx!

 
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ar2b
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no(
1 time connected and after reboot broken

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