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Erro - Tela preta  


Marioxx1
Posts: 1
Registered
(@marioxx1)
New Member
Joined: 3 weeks ago

Quando eu conecto a tela do programa no notebook secundário fica toda preta, e o notebook principal fica lento. Alguém pode me ajudar? O notebook principal já está conectado via HDMI a um monitor

1 Reply
spacedesk Lea
Posts: 1299
Moderator
(@spacedesklea)
Illustrious Member
Joined: 1 year ago

Hi @marioxx1,
Is your primary machine Windows 8.1/10?
Which viewer app did you use? Android/iOS/Windows/HTML5?
For assistance, please also check troubleshooting chapters in our our user manual https://spacedesk.net/user-manual/.

For further analysis, could you please run dxdiag.exe on your primary machine, click "Save All Information", then attach the output file on your next reply.
PS: Attach option should be visible on your text editor after your second post.

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