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Erro ao tentar instalar  


Augusto Jorge
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Recentemente eu consertei um antigo notebook meu e gostaria de ultiliza-lo como uma tela secundaria, porem, na hora da instalação aparece um codigo de erro(spacedesk has detected that qWAVE...is unavailable) dizendo que estava faltando o ''qWAVE'' do windows, ja baixei e instalei a .dll no windows, mas mesmo assim ele não instala, alguma dica de como resolver?

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spacedesk Lea
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Hi @augusto-jorge,
What is your primary machine's operating system and graphics adapter?

Installing the qwave feature is not just copying the qwave.dll in system folder.
Did you install the qWave (Quality Windows Audio Video Experience) thru Windows feature list?

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Augusto Jorge
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Meu computador principal é um windows 10, e o do notebook que eu consertei é o windows 10 Pro.

A minha placa de graficos do computador principal é uma gt 1030.

 

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Augusto Jorge
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Eu ja tentei instalar o qWAVE, porém não consigo encontrar a opção de instalar no meu windows 10

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spacedesk Lea
Posts: 2461
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Hi @augusto-jorge,
Could you please send us the following for further analysis:
- run dxdiag.exe on your primary machine, click "Save all information" and send us the output file
- spacedeskSetup.log file located in C:\Users\Public
- setupapi.dev.log file located in C:\Windows\INF

Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

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