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Posts: 1
New Member
Joined: 8 months ago

my phone say display off


1 Reply
spacedesk Lea
Posts: 970
Illustrious Member
Joined: 1 year ago
Hi @damian,

Please check if display is detached.
Just right-click somewhere on your desktop then select "Display settings".
On display settings window, click the detached second display, then scroll down for the multiple displays drop-down menu then try to attach by selecting either "Extend these displays" or "Duplicate these displays".

For assistance, please refer to our user manual: https://spacedesk.net/user-manual/#detached-display

In case the problem still persists, please send us the following details:
Primary Machine
- Windows operating system (OS)
- Graphics adapter/s (e.g. Intel, Nvidia, AMD)
- Network connection type (e.g. Wireless, Wired, WiFi Direct/Hosted Network, USB tethering)
Client Machine
- Client type (e.g. Windows, Android, iOS, or HTML5 viewer)
- Network connection type

Please also run dxdiag.exe on your primary machine, click "Save All Information" then attach the output file (dxdiag.txt) on your next reply.
Looking forward to your feedback.

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