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[Solved] disconnected by server error  


Samuele
Posts: 4
Registered
(@samuele)
New Member
Joined: 1 month ago

Hi, i have a problem with space desk: i can't connect my tablet to my pc due to a server error. Error code:2-5 Error info:0-5

4 Replies
spacedesk Nicole
Posts: 61
Moderator
(@spacedesknicole)
Reputable Member
Joined: 1 year ago

Hi @samuele,

Can you please tell us the server error you encountered?
Which spacedesk client (Windows/Android/iOS) are you using?

For further analysis, please run dxdiag.exe on your primary machine,
click "Save All Information",
save the output file (dxdiag.txt), then attach it on your next reply.

Samuele
Posts: 4
Registered
(@samuele)
New Member
Joined: 1 month ago

 Error code:2-5 Error info:0-5

Primary machine: windows 10 1909 

secondary machine: android

spacedesk Nicole
Posts: 61
Moderator
(@spacedesknicole)
Reputable Member
Joined: 1 year ago

Hi @samuele,

Did you notice any bubble error message on your spacedesk primary machine?

For further analysis, please run dxdiag.exe on your primary machine,
click "Save All Information",
save the output file (dxdiag.txt), then attach it on your next reply.

Looking forward to your feedback.

Samuele
Posts: 4
Registered
(@samuele)
New Member
Joined: 1 month ago

I solved my problem, there was a firewall problem by the third parts antivirus. Thanks for the support.

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