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Disabling the video card driver  


brenichev
Posts: 1
Registered
(@brenichev)
New Member
Joined: 1 month ago

Primary machine: Windows 8.1(x64), GTX 1650

Secondary machine: Android 10

Connection: Wireless

After connection from the phone, the video card driver with code 43 is disabled.

Errors appear in the app:

Error Code: 2-5-6

Error Info: 0-5-8

2 Replies
spacedesk Nicole
Posts: 61
Moderator
(@spacedesknicole)
Reputable Member
Joined: 1 year ago

Hi @brenichev,

For further analysis, please run dxdiag.exe on your primary machine,
click "Save All Information",
save the output file (dxdiag.txt) then attach it on your next reply.

Reply
spacedesk Nicole
Posts: 61
Moderator
(@spacedesknicole)
Reputable Member
Joined: 1 year ago

Hi @brenichev,

Follow up:
Does the GTX 1650 have the latest driver version?
If not, please update it, either by Device Manager or Nvidia web page, then try to connect spacedesk again.

Please let us know if the issue still persists.

Reply

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