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Connectivity  


Rahul Kulkarni
Posts: 1
Registered
(@rahul-kulkarni)
New Member
Joined: 1 week ago

I have new windows laptop (10) and a android 8 tablet .

I have installed the software but couldn't connect it to the laptop.

Even manually and nor automatically.idk what to do 

1 Reply
spacedesk Lea
Posts: 2461
Moderator
(@spacedesklea)
Illustrious Member
Joined: 2 years ago

Hi @rahul-kulkarni,
Can you further describe the connectivity issue?
Does the viewer app cannot discover the primary machine?
Are both laptop and tablet connected on the same local are network?

Or did you get an error code upon connection attempt?

Could you also send us the following info:
Primary Machine
- operating system (Windows 8.1/10)?
- graphics adapter (AMD/Intel/Nvidia)
- network connection type (wired/wireless/USB tethering/WiFi Direct)

Secondary Machine
- Viewer type (Android/iOS/Windows/HTML5)
- network connection type (wired/wireless/USB tethering/WiFi Direct)

For assistance, please also check Troubleshooting chapter in our user manual https://spacedesk.net/user-manual.

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