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Connection problem  


Sagardex
Posts: 2
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(@sagardex)
New Member
Joined: 10 months ago

When connected to the main screen, it displays an error code: 2-5-6-

and error info: 0-5-8-

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spacedesk Lea
Posts: 1591
Moderator
(@spacedesklea)
Illustrious Member
Joined: 2 years ago
Can you also tell us the connection time (it should be below the error code).
Did you notice any error bubble message/notification on primary machine upon client connect?
For further analysis, could you please run dxdiag.exe on your primary machine click "Save All Information", save the output file (dxdiag.txt) then attach it on your next reply.
Looking forward to your feedback.
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Sagardex
Posts: 2
Registered
(@sagardex)
New Member
Joined: 10 months ago

Время соединения: 00.00.12

Also, when connected to a second device, it says that the main screen is off

<a href=" removed link " target="true"> removed link link information with dxdiag.exe

 

 

 

 

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spacedesk Lea
Posts: 1591
Moderator
(@spacedesklea)
Illustrious Member
Joined: 2 years ago
Hi @sagardex,
Posting links are not allowed for security purposes.
Please attach the dxdiag.txt on your next reply.
If your primary machine is Windows 10 with Nvidia graphics adapter and you have Nvidia ShadowPlay/screen recording currently active, please disable it before connecting spacedesk viewer.
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