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Connection Isuue with IOS Devives  


DKOFI
Posts: 3
Registered
(@dkofi)
New Member
Joined: 1 month ago

Currently I changed computer name in Korean

After that spacedesk App cannot detect the Server.

I changed computer name in English again then detect server properly.

Please Note

 

4 Replies
spacedesk Lea
Posts: 2583
Moderator
(@spacedesklea)
Illustrious Member
Joined: 2 years ago

Hi @dkofi,

Thank you very much for the info. Very helpful!
We will investigate and try to reproduce it on our side.
Is your computer set to Korean language in settings? Or only the computer name?
Does your iOS device also in Korean language?

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DKOFI
Posts: 3
Registered
(@dkofi)
New Member
Joined: 1 month ago

Hi there.

My computer is set in Korean. my ipad is set in Korean too  

As you know when we install a Windows10, Computer's Name is set like 'DESKTOP-********'. 

But personal reason I changed my Computer's Name in Korean like '가나다'.

After above setting, In IOS spacedesk app cannot detect Server. 

I guess IOS device cannot find other languages.

 

but Android devices is not a problem. 

When Android devieces detect Server, Computer's name(When It is in Korean) is crashed but it can connect. 

 

 

Please Note 

 

 

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spacedesk Lea
Posts: 2583
Moderator
(@spacedesklea)
Illustrious Member
Joined: 2 years ago

Hi @dkofi,

Thanks for the info.
We have tried it on one of our machine and so far we cannot reproduce it yet.
The iOS viewer (on our iPad set to Korean) can still discover the primary machine (computer name and language set to Korean too).
We will continue to try and investigate this issue, we will get back to you as soon as we have news regarding this issue.

In the meantime, can you also quickly try to connect using HTML5 viewer (on your iOS device)?
Just open a web browser (e.g. safari or chrome) then go to http://viewer.spacedesk.net/ and try to connect to your computer's IP address and check if you can or cannot connect..
Looking forward to your feedback.

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DKOFI
Posts: 3
Registered
(@dkofi)
New Member
Joined: 1 month ago

That's amazing. viewer is working fine. 

 

please check attachment. 

 

i wrote it detail in PPT file. 

 

Thank you. 

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