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Connection Issues  


Lydia
Posts: 1
Registered
(@lydia)
New Member
Joined: 7 days ago

Hi all,

Since today I am a new SpaceDesk user. I have to following problem:

Installed SpaceDesk on my Android device and PC, with the right version.

Used USB connector between two screens.

I saw An IP adress and have inserted this at the app. I saw my PC appear to connect. I can make a connection, but on my tablet it says: Display OFF, while the settings on my PC are ON. (Status: ON).

What could it be? My computer does not recognise the tablet as a second screen in the standaard screen settings from Windows, by the way. 

Anyone an Idea? 🙂

 

Thanks!

Kind regards,

Lydia

1 Reply
spacedesk Lea
Posts: 2461
Moderator
(@spacedesklea)
Illustrious Member
Joined: 2 years ago

Hi @lydia,
Did you notice any error notification on primary machine?
Could you please send us the following info:
Primary Machine
- operating system (Windows 8.1/10)?
- graphics adapter (AMD/Intel/Nvidia)
- network connection type (wired/wireless/USB tethering/WiFi Direct)

Secondary Machine
- Viewer type (Android/iOS/Windows/HTML5)
- network connection type (wired/wireless/USB tethering/WiFi Direct)

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