Connected Display - OFF

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Posts: 1

jsomega

Registered

Sep 06, 2020 9:58 pm

(@jsomega)

New Member

Joined: 6 months ago

Hi,

I've just installed the application (ver 9.61) on my android and Beta 0.9.63 on my Windows 10 (Version 2004 (OS Build 19041.450). The display is working on all modes (PC, Extend, Second Screen) except Duplicate, it returns the error Connected-Display OFF on the Android device.

Please suggest a solution.

Thanks!

1 Reply

Posts: 2073

spacedesk Lea

Moderator

Sep 07, 2020 3:19 pm

(@spacedesklea)

Illustrious Member

Joined: 2 years ago

Hi @jsomega,
For further analysis, could you please run dxdiag.exe on your primary machine, click "Save All Information" then attach the output file (dxdiag.txt) on your next reply.
PS: Attach option should be visible after your second post.