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Connected - Display OFF (20 seconds (disconnected by server))  


tmq
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 tmq
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Primary machine: Windows 10 1909 with gtx 1050ti

Secondary machine:Windows 10 1607

Connected wireless

After sometime (around 2-3 hours) my secondary machine lags and then disconnect happens. After this i have to restart both machines to connect again.If i wouldnt restart then my sec machine disconnects by server after 19 seconds (almost always) 

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spacedesk Lea
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Hi @tmq,

Can you please try to monitor the spacedeskService (on primary machine) using task manager, check if it shows a slowly increasing memory/cpu usage before it disconnect?
Also please try the same thing with spacedesk viewer app in the client side.

When it disconnects again, could you please run "services" (on primary machine), find spacedeskService and try to restart it (instead of restarting both machines).

For further analysis, could you please run dxdiag.exe on your primary machine, click "Save all information", save the output file (dxdiag.txt) then attach it on your next reply.
Attach option will be visible below the editor after first or second post.


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tmq
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Nothing is really increasing, maybe only 2-4 cpu procents on the secondary machine. After restarting a service the problem isn`t solved

 

 

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tmq
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Here is my dxdiag

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tmq
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 tmq
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By the way after my laptop disconnects i can connect my phone to pc and then select scretch screens and after this my laptop works like for 1-2 hours and then disconnects again. If i would connect my phone again then i got Error code: 2-5, Error info: 0-5

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spacedesk Lea
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Hi @tmq,
Thanks for the feedback and dxdiag info.

Posted by: @tmq

If i would connect my phone again then i got Error code: 2-5, Error info: 0-5

Did you noticed any error notification on the server side?

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spacedesk Lea
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Hi @tmq,
We just released a new spacedesk Driver version 0.9.40 for Windows 10 on our website https://spacedesk.net/.
Please try it and let us know if you still get the same problem.
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tmq
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Unfortunately the patch haven`t helped.  I havent noticed any error notifications on the server side. The only thing I notice is when my secondary machine disconnects, then i got sound notification like something is connected and i got 2 monitors in my display settings. If i click detect then it disconnects and i got only my primary monitor.

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tmq
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I`ve also find an easier solution. If i would reconnect to wi-fi on my secondary machine then problem is solved until the next disconnect.

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spacedesk Lea
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Hi @tmq,
Please try the Auto-reconnect option in our windows viewer settings.

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tmq
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 tmq
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Unfortunately it didnt help. I think that problem is my router. But i dont know how to check it . I think i should make a long check for lost pockets

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spacedesk Lea
Posts: 976
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Hi @tmq,
Could you please try our most recent release v0943 on our website https://spacedesk.net/.
Then let us know if you still get the same problem.

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