Facebook Like Button

Welcome Visitor! Please Login or Register
Connected-Display O...
 
Share:
Notifications
Clear all

[Solved] Connected-Display Off  


EgeUzel
Posts: 5
Registered
(@egeuzel)
Active Member
Joined: 3 weeks ago

Main Device:Windows 10(laptop)

Second Device ipad Air 1

7 Replies
spacedesk Lea
Posts: 2461
Moderator
(@spacedesklea)
Illustrious Member
Joined: 2 years ago

Hi @egeuzel,
Did you notice any error notification on primary machine?

Could you please send us the following info:
Primary Machine
- operating system (Windows 8.1/10)?
- graphics adapter (AMD/Intel/Nvidia)
- network connection type (wired/wireless/USB tethering/WiFi Direct)

Secondary Machine
- Viewer type (Android/iOS/Windows/HTML5)
- network connection type (wired/wireless/USB tethering/WiFi Direct)

Reply
EgeUzel
Posts: 5
Registered
(@egeuzel)
Active Member
Joined: 3 weeks ago

Operating System Windows 10

graphics adapter Amd 

Network Wifi Direct

Second Machine İos

Network Wifi Direct

Reply
spacedesk Lea
Posts: 2461
Moderator
(@spacedesklea)
Illustrious Member
Joined: 2 years ago

Hi @egeuzel,
Thanks for the info.
Do you maybe have splashtop software installed on your primary machine?

Reply
EgeUzel
Posts: 5
Registered
(@egeuzel)
Active Member
Joined: 3 weeks ago

i do

Reply
EgeUzel
Posts: 5
Registered
(@egeuzel)
Active Member
Joined: 3 weeks ago

i just deleted it

 

Reply
spacedesk Lea
Posts: 2461
Moderator
(@spacedesklea)
Illustrious Member
Joined: 2 years ago

Hi @egeuzel,

Did you reboot your primary machine after removing the splashtop software?

For further analysis, could you please run dxdiag.exe on your primary machine, click "Save All Information", then attach the output file (dxdiag.txt) on your next reply.

Reply
EgeUzel
Posts: 5
Registered
(@egeuzel)
Active Member
Joined: 3 weeks ago

I dıd and it worked thank you for help!

Reply

spacedesk forum footer

Copyright © 2020 spacedesk Support Forum