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Connected - Display OFF  


Janick.Spielmann
Posts: 3
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(@janick-spielmann)
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Joined: 4 weeks ago

Hi

I have a strange problem. I fire up spacedesk on my PC and then try to connect my Android Lenovo Tablet. Worked fine just 24h ago... now It does not work anymore. I select the PC IP-adress on the tablet the PC screen freezes, just like I would plug in a normal monitor -> sound of connecting a device -> tablet shows Connected - Display OFF -> PC screen freezes again -> sound of disconecting a device. Tablet just stays on Connected - Display OFF. I have tried changing my resolution settings but it dose not show the tablet. No connections in the spacedesk DRIVER for PRIMARY Machine too.

What I already have done trying to fix it

- reboot (tablet and PC) ūüôā
- updated Nvidia drivers (v:461.40)
- disabled Bitdefender Firewall 
- reinstalled App and Host Drivers

6 Replies
Janick.Spielmann
Posts: 3
Registered
(@janick-spielmann)
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Joined: 4 weeks ago

Ah some facts:

Windows 10, Intel Xeon E3-1240 v3, GTX 980

Wireless LAN (ac)

It worked fine yesterday, PC was off since then. No Windows updates to my knowledge

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spacedesk Lea
Posts: 2058
Moderator
(@spacedesklea)
Illustrious Member
Joined: 2 years ago

Hi @janick-spielman,
Do you have Nvidia ShadowPlay/screen recording/Instant replay currently running on your primary machine?
If yes, please disable it before connecting spacedesk viewer.

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Janick.Spielmann
Posts: 3
Registered
(@janick-spielmann)
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Joined: 4 weeks ago

OMG 

It just works again today. Changed nothing. LOL

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CxNicolax
Posts: 2
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(@cxnicolax)
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Joined: 4 weeks ago

i have the same problem, how can i do?

 

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CxNicolax
Posts: 2
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(@cxnicolax)
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Joined: 4 weeks ago

i have the same problem, how can i do?

 

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spacedesk Lea
Posts: 2058
Moderator
(@spacedesklea)
Illustrious Member
Joined: 2 years ago

Hi @cxnicolax,

Can you send us the following details?
Primary Machine
- operating system (Windows 8.1/10)?
- graphics adapter (AMD/Intel/Nvidia)
- network connection type (wired/wireless/USB tethering/WiFi Direct)

Secondary Machine
- Viewer type (Android/iOS/Windows/HTML5)
- network connection type (wired/wireless/USB tethering/WiFi Direct)

For assistance, please also check the troubleshooting chapters in our user manual https://spacedesk.net/user-manual.

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