Non riesco a trovare l'IP sia sul telefono che sul computer
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Sep 06, 2020 11:36 pm
1 Reply
Sep 07, 2020 3:26 pm
Hi @daniele_gir,
Are both primary machine and secondary machine connected on the same local area network? Do you have VPN enabled? Do you have third-party firewall installed?
What is your spacedesk Viewer type (Android/iOS/Windows)?
What is your network connection type (wired/wireless/USB tethering/wifi direct)?
For assistance, please also check our troubleshooting - network connection chapter in our user manual https://spacedesk.net/user-manual/.
For further analysis, could you please run dxdiag.exe on your primary machine, click "Save All Information" then attach the output file (dxdiag.txt) on your next reply.
PS: Attach option should be visible after your second post.
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