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cannot connect  


yoshi.n
Posts: 1
Registered
(@yoshi-n)
New Member
Joined: 1 year ago

Here is detail:

Error Code: 1-2-0
Error Info: 0-3-4
Connected time: 00:00:01

1 Reply
spacedesk Lea
Posts: 1092
Moderator
(@spacedesklea)
Illustrious Member
Joined: 1 year ago
This error indicates that the primary machine can be reached over the network but connection fails after the indicated connection time.
Possible reasons are the following:
1. Unstable network connection
- Is your network stable?
- What is your connection type? (wired/wireless)
2. Error on spacedesk Primary Machine
- Is the server showing an error message bubble?
- Is the spacedesk server status on the primary machine set to spacedesk ERROR?
 
Could you also please send us the following details:
Primary machine
-- operating system (windows 7/8.1/10)
-- graphics adapter (Intel/Nvidia/AMD/Microsoft Basic display)
-- connection type (wired/wireless)
Secondary machine
-- viewer type (windows/android/iOS/html5)
-- connection type (wired/wireless)
 
Please also run dxdiag.exe on your Primary Machine, click "Save all information" and attach the output file (Dxdiag.txt) on your next reply.
 
Looking forward to your feedback.
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