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Can not install spacedesk driver  


bubbahotep
Posts: 1
Registered
(@bubbahotep)
New Member
Joined: 5 months ago

Hello,

For the past two days i have tried to install the spacedesk driver (spacedesk_driver_Win_10_64_v0934_BETA.msi) on my windows 10 64 bit PC. I am running an AMD Threadripper 3960x with 64 GB RAM.

Every time I run the installer, the installation stops halfway and I get an error message: "An error has been encountered while installing spacedesk. Installation will be stopped". I have rebooted several times, changed destination folder, everything and I walways get the same error message.

I am logged in as an administrator. Below, you'll find the contents of SpacedeskSetup.log and setupapi.dev.log.

Can you help me?

---- SpacedeskSetup.log ----

Call: 4/27/2020 20:12:30 Build: Mar 23 2020 17:37:25 v0934
>>> SpacedeskSetupCustomAction::_tWinMain -preInstallCheck_W10

Call: 4/27/2020 20:12:30 Build: Mar 23 2020 17:37:25 v0934
>>> SpacedeskSetupCustomAction::_tWinMain -qWaveCheck
<<< SpacedeskSetupCustomAction::_tWinMain

Call: 4/27/2020 20:12:30 Build: Mar 23 2020 17:37:25 v0934
>>> SpacedeskSetupCustomAction::_tWinMain -install_W10
>>> SpacedeskSetupCustomAction::_tWinMain C:\Program Files\datronicsoft\spacedesk\
>>> Windows10SetupInstall
UsbDisplayDriverInstall C:\Program Files\datronicsoft\spacedesk\spacedeskUsbDisplay.inf
FunctionDriver::Install spacedesk USB Display
FunctionDriver::Install spacedesk USB Display
FunctionDriver::Install spacedesk USB Display
FunctionDriver::Install spacedesk USB Display
KtmInputMouseDriverInstall C:\Program Files\datronicsoft\spacedesk\spacedeskKtmInputmouse.inf
FunctionDriver::Install spacedesk Mouse
SetupApiDeviceInfoSet::CurrentInstanceDeviceNodeCreate Root\VID_DATRONICSOFT_PID_SPACEDESK_VIRTUAL_MOUSE_0001
FunctionDriver::Install DiInstallDriver failed 0x8e5e03fa
SetupApiDeviceInfoSet::DeviceInfoEnumerateFirst !wcscmp(Root\VID_DATRONICSOFT_PID_SPACEDESK_VIRTUAL_MOUSE_0001, Root\VID_DATRONICSOFT_PID_SPACEDESK_VIRTUAL_MOUSE_0001)
FunctionDriver::PrivateDevicesUninstall DeviceInfoSet.CurrentInstanceDeviceUninstall success!
SetupApiDeviceInfoSet::DeviceInfoEnumerateFirst ERROR_NO_MORE_ITEMS Index:27
FunctionDriver::PrivateDevicesUninstall DeviceInfoSet.DeviceInfoEnumerateFirst failed!
KtmInputMouseDriverInstall FunctionDriver::Install failed!
>>> Windows10SetupUninstall
FunctionDriver::Uninstall USB\VID_04FC&PID_8001&MI_02 Begin Uninstall Process...
SetupApiDeviceInfoSet::DeviceInfoEnumerateFirst ERROR_NO_MORE_ITEMS Index:7
FunctionDriver::PrivateDevicesUninstall DeviceInfoSet.DeviceInfoEnumerateFirst failed!
SetupApiDeviceInfoSet::DeviceInfoEnumerateFirst ERROR_NO_MORE_ITEMS Index:79
FunctionDriver::PrivateDevicesUninstall DeviceInfoSet.DeviceInfoEnumerateFirst failed!
SetupApiOemInf::HinfSectionInstall DefaultUninstall 128 C:\WINDOWS\INF\oem39.inf
FunctionDriver::Uninstall USB\VID_04FC&PID_8002&REV_0000 Begin Uninstall Process...
SetupApiDeviceInfoSet::DeviceInfoEnumerateFirst ERROR_NO_MORE_ITEMS Index:7
FunctionDriver::PrivateDevicesUninstall DeviceInfoSet.DeviceInfoEnumerateFirst failed!
SetupApiDeviceInfoSet::DeviceInfoEnumerateFirst ERROR_NO_MORE_ITEMS Index:79
FunctionDriver::PrivateDevicesUninstall DeviceInfoSet.DeviceInfoEnumerateFirst failed!
FunctionDriver::Uninstall USB\VID_04FC&PID_8003&MI_00 Begin Uninstall Process...
SetupApiDeviceInfoSet::DeviceInfoEnumerateFirst ERROR_NO_MORE_ITEMS Index:7
FunctionDriver::PrivateDevicesUninstall DeviceInfoSet.DeviceInfoEnumerateFirst failed!
SetupApiDeviceInfoSet::DeviceInfoEnumerateFirst ERROR_NO_MORE_ITEMS Index:79
FunctionDriver::PrivateDevicesUninstall DeviceInfoSet.DeviceInfoEnumerateFirst failed!
FunctionDriver::Uninstall USB\VID_04FC&PID_2105&REV_0000&MI_02 Begin Uninstall Process...
SetupApiDeviceInfoSet::DeviceInfoEnumerateFirst ERROR_NO_MORE_ITEMS Index:7
FunctionDriver::PrivateDevicesUninstall DeviceInfoSet.DeviceInfoEnumerateFirst failed!
SetupApiDeviceInfoSet::DeviceInfoEnumerateFirst ERROR_NO_MORE_ITEMS Index:79
FunctionDriver::PrivateDevicesUninstall DeviceInfoSet.DeviceInfoEnumerateFirst failed!
ActionServiceUninstall spacedeskService
ServiceManager::ServiceOpen OpenService failed! 1060 Service does not exists.
ActionServiceUninstall: ServiceEnableAccess failed on spacedeskService!
ActionServiceUninstall spacedeskDisplayKmode
ServiceManager::ServiceOpen OpenService failed! 1060 Service does not exists.
ActionServiceUninstall: ServiceEnableAccess failed on spacedeskDisplayKmode!
ActionServiceUninstall spacedeskDispKmode
ServiceManager::ServiceOpen OpenService failed! 1060 Service does not exists.
ActionServiceUninstall: ServiceEnableAccess failed on spacedeskDispKmode!
FunctionDriver::Uninstall Root\VID_DATRONICSOFT_PID_SPACEDESK_VIRTUAL_DISPLAY_0003 Begin Uninstall Process...
SetupApiDeviceInfoSet::DeviceInfoEnumerateFirst ERROR_NO_MORE_ITEMS Index:0
FunctionDriver::PrivateDevicesUninstall DeviceInfoSet.DeviceInfoEnumerateFirst failed!
SetupApiDeviceInfoSet::DeviceInfoEnumerateFirst ERROR_NO_MORE_ITEMS Index:27
FunctionDriver::PrivateDevicesUninstall DeviceInfoSet.DeviceInfoEnumerateFirst failed!
UtilRegistry::KeyDelete RegDeleteTree failed! 0x00000002 spacedeskDisplayUmode
FunctionDriver::Uninstall Root\VID_DATRONICSOFT_PID_SPACEDESK_VIRTUAL_MOUSE_0001 Begin Uninstall Process...
SetupApiDeviceInfoSet::DeviceInfoEnumerateFirst ERROR_NO_MORE_ITEMS Index:0
FunctionDriver::PrivateDevicesUninstall DeviceInfoSet.DeviceInfoEnumerateFirst failed!
SetupApiDeviceInfoSet::DeviceInfoEnumerateFirst ERROR_NO_MORE_ITEMS Index:27
FunctionDriver::PrivateDevicesUninstall DeviceInfoSet.DeviceInfoEnumerateFirst failed!
ActionServiceUninstall spacedeskKtmInputmouse
ServiceManager::ServiceOpen OpenService failed! 1060 Service does not exists.
ActionServiceUninstall: ServiceEnableAccess failed on spacedeskKtmInputmouse!
UtilRegistry::KeyDelete RegDeleteTree failed! 0x00000002 spacedeskKtmInputmouse
FunctionDriver::Uninstall Root\VID_DATRONICSOFT_PID_SPACEDESK_VIRTUAL_KEYBD_0001 Begin Uninstall Process...
SetupApiDeviceInfoSet::DeviceInfoEnumerateFirst ERROR_NO_MORE_ITEMS Index:0
FunctionDriver::PrivateDevicesUninstall DeviceInfoSet.DeviceInfoEnumerateFirst failed!
SetupApiDeviceInfoSet::DeviceInfoEnumerateFirst ERROR_NO_MORE_ITEMS Index:27
FunctionDriver::PrivateDevicesUninstall DeviceInfoSet.DeviceInfoEnumerateFirst failed!
ActionServiceUninstall spacedeskKtmInputkeybd
ServiceManager::ServiceOpen OpenService failed! 1060 Service does not exists.
ActionServiceUninstall: ServiceEnableAccess failed on spacedeskKtmInputkeybd!
UtilRegistry::KeyDelete RegDeleteTree failed! 0x00000002 spacedeskKtmInputkeybd
UtilRegistry::KeyDelete RegDeleteTree failed! 0x00000002 datronicsoft
<<< Windows10SetupUninstall

Call: 4/27/2020 20:12:37 Build: Mar 23 2020 17:37:25 v0934
>>> SpacedeskSetupCustomAction::_tWinMain -uninstall_W10
>>> Windows10SetupUninstall
FunctionDriver::Uninstall USB\VID_04FC&PID_8001&MI_02 Begin Uninstall Process...
SetupApiDeviceInfoSet::DeviceInfoEnumerateFirst ERROR_NO_MORE_ITEMS Index:7
FunctionDriver::PrivateDevicesUninstall DeviceInfoSet.DeviceInfoEnumerateFirst failed!
SetupApiDeviceInfoSet::DeviceInfoEnumerateFirst ERROR_NO_MORE_ITEMS Index:79
FunctionDriver::PrivateDevicesUninstall DeviceInfoSet.DeviceInfoEnumerateFirst failed!
FunctionDriver::Uninstall USB\VID_04FC&PID_8002&REV_0000 Begin Uninstall Process...
SetupApiDeviceInfoSet::DeviceInfoEnumerateFirst ERROR_NO_MORE_ITEMS Index:7
FunctionDriver::PrivateDevicesUninstall DeviceInfoSet.DeviceInfoEnumerateFirst failed!
SetupApiDeviceInfoSet::DeviceInfoEnumerateFirst ERROR_NO_MORE_ITEMS Index:79
FunctionDriver::PrivateDevicesUninstall DeviceInfoSet.DeviceInfoEnumerateFirst failed!
FunctionDriver::Uninstall USB\VID_04FC&PID_8003&MI_00 Begin Uninstall Process...
SetupApiDeviceInfoSet::DeviceInfoEnumerateFirst ERROR_NO_MORE_ITEMS Index:7
FunctionDriver::PrivateDevicesUninstall DeviceInfoSet.DeviceInfoEnumerateFirst failed!
SetupApiDeviceInfoSet::DeviceInfoEnumerateFirst ERROR_NO_MORE_ITEMS Index:79
FunctionDriver::PrivateDevicesUninstall DeviceInfoSet.DeviceInfoEnumerateFirst failed!
FunctionDriver::Uninstall USB\VID_04FC&PID_2105&REV_0000&MI_02 Begin Uninstall Process...
SetupApiDeviceInfoSet::DeviceInfoEnumerateFirst ERROR_NO_MORE_ITEMS Index:7
FunctionDriver::PrivateDevicesUninstall DeviceInfoSet.DeviceInfoEnumerateFirst failed!
SetupApiDeviceInfoSet::DeviceInfoEnumerateFirst ERROR_NO_MORE_ITEMS Index:79
FunctionDriver::PrivateDevicesUninstall DeviceInfoSet.DeviceInfoEnumerateFirst failed!
ActionServiceUninstall spacedeskService
ServiceManager::ServiceOpen OpenService failed! 1060 Service does not exists.
ActionServiceUninstall: ServiceEnableAccess failed on spacedeskService!
ActionServiceUninstall spacedeskDisplayKmode
ServiceManager::ServiceOpen OpenService failed! 1060 Service does not exists.
ActionServiceUninstall: ServiceEnableAccess failed on spacedeskDisplayKmode!
ActionServiceUninstall spacedeskDispKmode
ServiceManager::ServiceOpen OpenService failed! 1060 Service does not exists.
ActionServiceUninstall: ServiceEnableAccess failed on spacedeskDispKmode!
FunctionDriver::Uninstall Root\VID_DATRONICSOFT_PID_SPACEDESK_VIRTUAL_DISPLAY_0003 Begin Uninstall Process...
SetupApiDeviceInfoSet::DeviceInfoEnumerateFirst ERROR_NO_MORE_ITEMS Index:0
FunctionDriver::PrivateDevicesUninstall DeviceInfoSet.DeviceInfoEnumerateFirst failed!
SetupApiDeviceInfoSet::DeviceInfoEnumerateFirst ERROR_NO_MORE_ITEMS Index:27
FunctionDriver::PrivateDevicesUninstall DeviceInfoSet.DeviceInfoEnumerateFirst failed!
UtilRegistry::KeyDelete RegDeleteTree failed! 0x00000002 spacedeskDisplayUmode
FunctionDriver::Uninstall Root\VID_DATRONICSOFT_PID_SPACEDESK_VIRTUAL_MOUSE_0001 Begin Uninstall Process...
SetupApiDeviceInfoSet::DeviceInfoEnumerateFirst ERROR_NO_MORE_ITEMS Index:0
FunctionDriver::PrivateDevicesUninstall DeviceInfoSet.DeviceInfoEnumerateFirst failed!
SetupApiDeviceInfoSet::DeviceInfoEnumerateFirst ERROR_NO_MORE_ITEMS Index:27
FunctionDriver::PrivateDevicesUninstall DeviceInfoSet.DeviceInfoEnumerateFirst failed!
ActionServiceUninstall spacedeskKtmInputmouse
ServiceManager::ServiceOpen OpenService failed! 1060 Service does not exists.
ActionServiceUninstall: ServiceEnableAccess failed on spacedeskKtmInputmouse!
UtilRegistry::KeyDelete RegDeleteTree failed! 0x00000002 spacedeskKtmInputmouse
FunctionDriver::Uninstall Root\VID_DATRONICSOFT_PID_SPACEDESK_VIRTUAL_KEYBD_0001 Begin Uninstall Process...
SetupApiDeviceInfoSet::DeviceInfoEnumerateFirst ERROR_NO_MORE_ITEMS Index:0
FunctionDriver::PrivateDevicesUninstall DeviceInfoSet.DeviceInfoEnumerateFirst failed!
SetupApiDeviceInfoSet::DeviceInfoEnumerateFirst ERROR_NO_MORE_ITEMS Index:27
FunctionDriver::PrivateDevicesUninstall DeviceInfoSet.DeviceInfoEnumerateFirst failed!
ActionServiceUninstall spacedeskKtmInputkeybd
ServiceManager::ServiceOpen OpenService failed! 1060 Service does not exists.
ActionServiceUninstall: ServiceEnableAccess failed on spacedeskKtmInputkeybd!
UtilRegistry::KeyDelete RegDeleteTree failed! 0x00000002 spacedeskKtmInputkeybd
UtilRegistry::KeyDelete RegDeleteTree failed! 0x00000002 datronicsoft
<<< Windows10SetupUninstall
<<< SpacedeskSetupCustomAction::_tWinMain

 

_______________________________________________________________________________

 

--- setupapi.dev.log---

 

>>> [Device Install (DiInstallDriver) - C:\Program Files\datronicsoft\spacedesk\spacedeskUsbDisplay.inf]
>>> Section start 2020/04/27 20:12:30.604
cmd: "C:\WINDOWS\Installer\MSIDA75.tmp" -install_W10,C:\Program Files\datronicsoft\spacedesk\
ndv: Flags: 0x00000000
ndv: INF path: C:\Program Files\datronicsoft\spacedesk\spacedeskUsbDisplay.inf
inf: {SetupCopyOEMInf: C:\Program Files\datronicsoft\spacedesk\spacedeskUsbDisplay.inf} 20:12:30.606
inf: Copy style: 0x00000000
sto: {Setup Import Driver Package: C:\Program Files\datronicsoft\spacedesk\spacedeskUsbDisplay.inf} 20:12:30.608
inf: Provider: datronicsoft UG (haftungsbeschränkt)
inf: Class GUID: {88BAE032-5A81-49f0-BC3D-A4FF138216D6}
inf: Driver Version: 01 removed link
inf: Catalog File: spacedeskUsbDisplay.cat
pol: {Driver package policy check} 20:12:30.617
pol: {Driver package policy check - exit(0x00000000)} 20:12:30.618
sto: {Stage Driver Package: C:\Program Files\datronicsoft\spacedesk\spacedeskUsbDisplay.inf} 20:12:30.618
inf: {Query Configurability: C:\Program Files\datronicsoft\spacedesk\spacedeskUsbDisplay.inf} 20:12:30.621
inf: Driver package uses WDF.
inf: Driver package 'spacedeskUsbDisplay.inf' is configurable.
inf: {Query Configurability: exit(0x00000000)} 20:12:30.624
flq: Copying 'C:\Program Files\datronicsoft\spacedesk\amd64\WdfCoInstaller01011.dll' to 'C:\WINDOWS\System32\DriverStore\Temp\{a7378d4b-2f21-2043-a8ff-aa4eb7212253}\amd64\WdfCoInstaller01011.dll'.
flq: Copying 'C:\Program Files\datronicsoft\spacedesk\amd64\WinUsbCoInstaller2.dll' to 'C:\WINDOWS\System32\DriverStore\Temp\{a7378d4b-2f21-2043-a8ff-aa4eb7212253}\amd64\WinUsbCoInstaller2.dll'.
flq: Copying 'C:\Program Files\datronicsoft\spacedesk\spacedeskUsbDisplay.cat' to 'C:\WINDOWS\System32\DriverStore\Temp\{a7378d4b-2f21-2043-a8ff-aa4eb7212253}\spacedeskUsbDisplay.cat'.
flq: Copying 'C:\Program Files\datronicsoft\spacedesk\spacedeskUsbDisplay.inf' to 'C:\WINDOWS\System32\DriverStore\Temp\{a7378d4b-2f21-2043-a8ff-aa4eb7212253}\spacedeskUsbDisplay.inf'.
sto: {DRIVERSTORE IMPORT VALIDATE} 20:12:30.666
sig: {_VERIFY_FILE_SIGNATURE} 20:12:30.683
sig: Key = spacedeskUsbDisplay.inf
sig: FilePath = C:\WINDOWS\System32\DriverStore\Temp\{a7378d4b-2f21-2043-a8ff-aa4eb7212253}\spacedeskUsbDisplay.inf
sig: Catalog = C:\WINDOWS\System32\DriverStore\Temp\{a7378d4b-2f21-2043-a8ff-aa4eb7212253}\spacedeskUsbDisplay.cat
sig: Success: File is signed in catalog.
sig: {_VERIFY_FILE_SIGNATURE exit(0x00000000)} 20:12:30.689
sto: {DRIVERSTORE IMPORT VALIDATE: exit(0x00000000)} 20:12:30.701
sig: Signer Score = 0x0D000005 (WHQL)
sig: Signer Name = Microsoft Windows Hardware Compatibility Publisher
sig: Submission ID = 30893860_14591809236034448_1152921504628311179
sto: {Core Driver Package Import: spacedeskusbdisplay.inf_amd64_588a4452636f1b4b} 20:12:30.704
sto: {DRIVERSTORE IMPORT BEGIN} 20:12:30.704
sto: {DRIVERSTORE IMPORT BEGIN: exit(0x00000000)} 20:12:30.705
cpy: {Copy Directory: C:\WINDOWS\System32\DriverStore\Temp\{a7378d4b-2f21-2043-a8ff-aa4eb7212253}} 20:12:30.705
cpy: Target Path = C:\WINDOWS\System32\DriverStore\FileRepository\spacedeskusbdisplay.inf_amd64_588a4452636f1b4b
cpy: {Copy Directory: C:\WINDOWS\System32\DriverStore\Temp\{a7378d4b-2f21-2043-a8ff-aa4eb7212253}\amd64} 20:12:30.706
cpy: Target Path = C:\WINDOWS\System32\DriverStore\FileRepository\spacedeskusbdisplay.inf_amd64_588a4452636f1b4b\amd64
cpy: {Copy Directory: exit(0x00000000)} 20:12:30.708
cpy: {Copy Directory: exit(0x00000000)} 20:12:30.709
idb: {Register Driver Package: C:\WINDOWS\System32\DriverStore\FileRepository\spacedeskusbdisplay.inf_amd64_588a4452636f1b4b\spacedeskUsbDisplay.inf} 20:12:30.710
idb: Created driver package object 'spacedeskusbdisplay.inf_amd64_588a4452636f1b4b' in SYSTEM database node.
idb: Created driver INF file object 'oem39.inf' in SYSTEM database node.
idb: Registered driver package 'spacedeskusbdisplay.inf_amd64_588a4452636f1b4b' with 'oem39.inf'.
idb: {Register Driver Package: exit(0x00000000)} 20:12:30.713
idb: {Publish Driver Package: C:\WINDOWS\System32\DriverStore\FileRepository\spacedeskusbdisplay.inf_amd64_588a4452636f1b4b\spacedeskUsbDisplay.inf} 20:12:30.713
idb: Activating driver package 'spacedeskusbdisplay.inf_amd64_588a4452636f1b4b'.
cpy: Published 'spacedeskusbdisplay.inf_amd64_588a4452636f1b4b\spacedeskusbdisplay.inf' to 'oem39.inf'.
idb: Indexed 5 device IDs for 'spacedeskusbdisplay.inf_amd64_588a4452636f1b4b'.
sto: Flushed driver database node 'SYSTEM'. Time = 15 ms
idb: {Publish Driver Package: exit(0x00000000)} 20:12:30.723
sto: {DRIVERSTORE IMPORT END} 20:12:30.724
dvi: Flushed all driver package files to disk. Time = 0 ms
sig: Installed catalog 'spacedeskUsbDisplay.cat' as 'oem39.cat'.
sto: {DRIVERSTORE IMPORT END: exit(0x00000000)} 20:12:30.734
sto: {Core Driver Package Import: exit(0x00000000)} 20:12:30.734
sto: {Stage Driver Package: exit(0x00000000)} 20:12:30.735
sto: {Setup Import Driver Package - exit (0x00000000)} 20:12:30.747
inf: Driver Store Path: C:\WINDOWS\System32\DriverStore\FileRepository\spacedeskusbdisplay.inf_amd64_588a4452636f1b4b\spacedeskUsbDisplay.inf
inf: Published Inf Path: C:\WINDOWS\INF\oem39.inf
inf: {SetupCopyOEMInf exit (0x00000000)} 20:12:30.749
<<< Section end 2020/04/27 20:12:30.770
<<< [Exit status: SUCCESS]

>>> [Device Install (DiInstallDriver) - C:\Program Files\datronicsoft\spacedesk\spacedeskUsbDisplay.inf]
>>> Section start 2020/04/27 20:12:31.119
cmd: "C:\WINDOWS\Installer\MSIDA75.tmp" -install_W10,C:\Program Files\datronicsoft\spacedesk\
ndv: Flags: 0x00000000
ndv: INF path: C:\Program Files\datronicsoft\spacedesk\spacedeskUsbDisplay.inf
inf: {SetupCopyOEMInf: C:\Program Files\datronicsoft\spacedesk\spacedeskUsbDisplay.inf} 20:12:31.120
inf: Copy style: 0x00000000
! inf: Driver package is already in driver store
sto: {Setup Import Driver Package: C:\Program Files\datronicsoft\spacedesk\spacedeskUsbDisplay.inf} 20:12:31.122
sto: Driver package already imported as 'oem39.inf'.
sto: {Setup Import Driver Package - exit (0x00000000)} 20:12:31.125
inf: Driver Store Path: C:\WINDOWS\System32\DriverStore\FileRepository\spacedeskusbdisplay.inf_amd64_588a4452636f1b4b\spacedeskusbdisplay.inf
inf: Published Inf Path: C:\WINDOWS\INF\oem39.inf
inf: {SetupCopyOEMInf exit (0x00000000)} 20:12:31.127
<<< Section end 2020/04/27 20:12:31.146
<<< [Exit status: SUCCESS]

>>> [Device Install (DiInstallDriver) - C:\Program Files\datronicsoft\spacedesk\spacedeskUsbDisplay.inf]
>>> Section start 2020/04/27 20:12:31.254
cmd: "C:\WINDOWS\Installer\MSIDA75.tmp" -install_W10,C:\Program Files\datronicsoft\spacedesk\
ndv: Flags: 0x00000000
ndv: INF path: C:\Program Files\datronicsoft\spacedesk\spacedeskUsbDisplay.inf
inf: {SetupCopyOEMInf: C:\Program Files\datronicsoft\spacedesk\spacedeskUsbDisplay.inf} 20:12:31.255
inf: Copy style: 0x00000000
! inf: Driver package is already in driver store
sto: {Setup Import Driver Package: C:\Program Files\datronicsoft\spacedesk\spacedeskUsbDisplay.inf} 20:12:31.257
sto: Driver package already imported as 'oem39.inf'.
sto: {Setup Import Driver Package - exit (0x00000000)} 20:12:31.259
inf: Driver Store Path: C:\WINDOWS\System32\DriverStore\FileRepository\spacedeskusbdisplay.inf_amd64_588a4452636f1b4b\spacedeskusbdisplay.inf
inf: Published Inf Path: C:\WINDOWS\INF\oem39.inf
inf: {SetupCopyOEMInf exit (0x00000000)} 20:12:31.262
<<< Section end 2020/04/27 20:12:31.287
<<< [Exit status: SUCCESS]

>>> [Device Install (DiInstallDriver) - C:\Program Files\datronicsoft\spacedesk\spacedeskUsbDisplay.inf]
>>> Section start 2020/04/27 20:12:31.316
cmd: "C:\WINDOWS\Installer\MSIDA75.tmp" -install_W10,C:\Program Files\datronicsoft\spacedesk\
ndv: Flags: 0x00000000
ndv: INF path: C:\Program Files\datronicsoft\spacedesk\spacedeskUsbDisplay.inf
inf: {SetupCopyOEMInf: C:\Program Files\datronicsoft\spacedesk\spacedeskUsbDisplay.inf} 20:12:31.317
inf: Copy style: 0x00000000
! inf: Driver package is already in driver store
sto: {Setup Import Driver Package: C:\Program Files\datronicsoft\spacedesk\spacedeskUsbDisplay.inf} 20:12:31.319
sto: Driver package already imported as 'oem39.inf'.
sto: {Setup Import Driver Package - exit (0x00000000)} 20:12:31.322
inf: Driver Store Path: C:\WINDOWS\System32\DriverStore\FileRepository\spacedeskusbdisplay.inf_amd64_588a4452636f1b4b\spacedeskusbdisplay.inf
inf: Published Inf Path: C:\WINDOWS\INF\oem39.inf
inf: {SetupCopyOEMInf exit (0x00000000)} 20:12:31.323
<<< Section end 2020/04/27 20:12:31.343
<<< [Exit status: SUCCESS]

>>> [Device Install (DiInstallDriver) - C:\Program Files\datronicsoft\spacedesk\spacedeskKtmInputmouse.inf]
>>> Section start 2020/04/27 20:12:31.371
cmd: "C:\WINDOWS\Installer\MSIDA75.tmp" -install_W10,C:\Program Files\datronicsoft\spacedesk\
ndv: Flags: 0x00000000
ndv: INF path: C:\Program Files\datronicsoft\spacedesk\spacedeskKtmInputmouse.inf
inf: {SetupCopyOEMInf: C:\Program Files\datronicsoft\spacedesk\spacedeskKtmInputmouse.inf} 20:12:31.373
inf: Copy style: 0x00000000
sto: {Setup Import Driver Package: C:\Program Files\datronicsoft\spacedesk\spacedeskKtmInputmouse.inf} 20:12:31.375
inf: Provider: datronicsoft
inf: Class GUID: {4d36e96f-e325-11ce-bfc1-08002be10318}
inf: Driver Version: 08 removed link
inf: Catalog File: spacedeskKtmInputmouse.cat
pol: {Driver package policy check} 20:12:31.383
pol: {Driver package policy check - exit(0x00000000)} 20:12:31.383
sto: {Stage Driver Package: C:\Program Files\datronicsoft\spacedesk\spacedeskKtmInputmouse.inf} 20:12:31.384
inf: {Query Configurability: C:\Program Files\datronicsoft\spacedesk\spacedeskKtmInputmouse.inf} 20:12:31.386
inf: Driver package uses WDF.
inf: Driver package 'spacedeskKtmInputmouse.inf' is configurable.
inf: {Query Configurability: exit(0x00000000)} 20:12:31.388
flq: Copying 'C:\Program Files\datronicsoft\spacedesk\amd64\spacedeskKtmInput.sys' to 'C:\WINDOWS\System32\DriverStore\Temp\{967e9c9c-a272-3347-8a88-61d3beda4d40}\amd64\spacedeskKtmInput.sys'.
flq: Copying 'C:\Program Files\datronicsoft\spacedesk\spacedeskKtmInputmouse.cat' to 'C:\WINDOWS\System32\DriverStore\Temp\{967e9c9c-a272-3347-8a88-61d3beda4d40}\spacedeskKtmInputmouse.cat'.
flq: Copying 'C:\Program Files\datronicsoft\spacedesk\spacedeskKtmInputmouse.inf' to 'C:\WINDOWS\System32\DriverStore\Temp\{967e9c9c-a272-3347-8a88-61d3beda4d40}\spacedeskKtmInputmouse.inf'.
sto: {DRIVERSTORE IMPORT VALIDATE} 20:12:31.413
sig: {_VERIFY_FILE_SIGNATURE} 20:12:31.428
sig: Key = spacedeskKtmInputmouse.inf
sig: FilePath = C:\WINDOWS\System32\DriverStore\Temp\{967e9c9c-a272-3347-8a88-61d3beda4d40}\spacedeskKtmInputmouse.inf
sig: Catalog = C:\WINDOWS\System32\DriverStore\Temp\{967e9c9c-a272-3347-8a88-61d3beda4d40}\spacedeskKtmInputmouse.cat
sig: Success: File is signed in catalog.
sig: {_VERIFY_FILE_SIGNATURE exit(0x00000000)} 20:12:31.434
sto: {DRIVERSTORE IMPORT VALIDATE: exit(0x00000000)} 20:12:31.437
sig: Signer Score = 0x0D000005 (WHQL)
sig: Signer Name = Microsoft Windows Hardware Compatibility Publisher
sig: Submission ID = 30893860_13636871900970641_1152921504627808983
sto: {Core Driver Package Import: spacedeskktminputmouse.inf_amd64_d59c5222fb4ac4ad} 20:12:31.440
sto: {DRIVERSTORE IMPORT BEGIN} 20:12:31.440
sto: {DRIVERSTORE IMPORT BEGIN: exit(0x00000000)} 20:12:31.441
cpy: {Copy Directory: C:\WINDOWS\System32\DriverStore\Temp\{967e9c9c-a272-3347-8a88-61d3beda4d40}} 20:12:31.441
cpy: Target Path = C:\WINDOWS\System32\DriverStore\FileRepository\spacedeskktminputmouse.inf_amd64_d59c5222fb4ac4ad
cpy: {Copy Directory: C:\WINDOWS\System32\DriverStore\Temp\{967e9c9c-a272-3347-8a88-61d3beda4d40}\amd64} 20:12:31.442
cpy: Target Path = C:\WINDOWS\System32\DriverStore\FileRepository\spacedeskktminputmouse.inf_amd64_d59c5222fb4ac4ad\amd64
cpy: {Copy Directory: exit(0x00000000)} 20:12:31.444
cpy: {Copy Directory: exit(0x00000000)} 20:12:31.445
idb: {Register Driver Package: C:\WINDOWS\System32\DriverStore\FileRepository\spacedeskktminputmouse.inf_amd64_d59c5222fb4ac4ad\spacedeskKtmInputmouse.inf} 20:12:31.446
idb: Created driver package object 'spacedeskktminputmouse.inf_amd64_d59c5222fb4ac4ad' in SYSTEM database node.
idb: Created driver INF file object 'oem55.inf' in SYSTEM database node.
idb: Registered driver package 'spacedeskktminputmouse.inf_amd64_d59c5222fb4ac4ad' with 'oem55.inf'.
idb: {Register Driver Package: exit(0x00000000)} 20:12:31.449
idb: {Publish Driver Package: C:\WINDOWS\System32\DriverStore\FileRepository\spacedeskktminputmouse.inf_amd64_d59c5222fb4ac4ad\spacedeskKtmInputmouse.inf} 20:12:31.449
idb: Activating driver package 'spacedeskktminputmouse.inf_amd64_d59c5222fb4ac4ad'.
cpy: Published 'spacedeskktminputmouse.inf_amd64_d59c5222fb4ac4ad\spacedeskktminputmouse.inf' to 'oem55.inf'.
idb: Indexed 2 device IDs for 'spacedeskktminputmouse.inf_amd64_d59c5222fb4ac4ad'.
sto: Flushed driver database node 'SYSTEM'. Time = 16 ms
idb: {Publish Driver Package: exit(0x00000000)} 20:12:31.457
sto: {DRIVERSTORE IMPORT END} 20:12:31.458
dvi: Flushed all driver package files to disk. Time = 0 ms
!!! sig: Failed to install catalog 'spacedeskKtmInputmouse.cat' as 'oem55.cat'. Error = 0x8E5E03FA
sto: {DRIVERSTORE IMPORT END: exit(0x8e5e03fa)} 20:12:31.466
sto: Flushed driver database node 'SYSTEM'. Time = 15 ms
sto: Rolled back driver package publishing.
sto: Rolled back driver package registration.
sto: Rolled back driver package import.
sto: {Core Driver Package Import: exit(0x8e5e03fa)} 20:12:31.473
!!! sto: Failed to import driver package into Driver Store. Error = 0x8E5E03FA
sto: {Stage Driver Package: exit(0x8e5e03fa)} 20:12:31.475
sto: {Setup Import Driver Package - exit (0x8e5e03fa)} 20:12:31.477
!!! inf: Failed to import driver package into driver store
inf: {SetupCopyOEMInf exit (0x8e5e03fa)} 20:12:31.490
<<< Section end 2020/04/27 20:12:31.490
<<< [Exit status: FAILURE(0x8e5e03fa)]

>>> [Delete Device - ROOT\SPACEDESK_MOUSE\0000]
>>> Section start 2020/04/27 20:12:31.493
cmd: "C:\WINDOWS\Installer\MSIDA75.tmp" -install_W10,C:\Program Files\datronicsoft\spacedesk\
dvi: Query-and-Remove succeeded
<<< Section end 2020/04/27 20:12:31.502
<<< [Exit status: SUCCESS]

>>> [SetupUninstallOEMInf - oem39.inf]
>>> Section start 2020/04/27 20:12:31.970
cmd: "C:\WINDOWS\Installer\MSIDA75.tmp" -install_W10,C:\Program Files\datronicsoft\spacedesk\
inf: Flags: 0x00000001
dvs: {DrvSetupUninstallDriver - C:\WINDOWS\INF\oem39.inf}
dvs: Flags: 0x10000001
dvs: {Driver Setup Delete Driver Package: oem39.inf} 20:12:31.975
pol: {Driver package policy check} 20:12:32.000
pol: {Driver package policy check - exit(0x00000000)} 20:12:32.001
sto: {Unstage Driver Package: C:\WINDOWS\System32\DriverStore\FileRepository\spacedeskusbdisplay.inf_amd64_588a4452636f1b4b\spacedeskusbdisplay.inf} 20:12:32.002
sto: {Core Driver Package Delete: spacedeskusbdisplay.inf_amd64_588a4452636f1b4b} 20:12:32.002
sto: {DRIVERSTORE DELETE BEGIN} 20:12:32.003
sto: {DRIVERSTORE DELETE BEGIN: exit(0x00000000)} 20:12:32.005
sto: {Unconfigure Driver Package: C:\WINDOWS\System32\DriverStore\FileRepository\spacedeskusbdisplay.inf_amd64_588a4452636f1b4b\spacedeskusbdisplay.inf}
inf: Class GUID = {88bae032-5a81-49f0-bc3d-a4ff138216d6}
inf: Class Options = Configurable BootCritical
sto: No active drivers -- nothing to unconfigure.
sto: {Unconfigure Driver Package: exit(0x00000000)}
idb: {Unpublish Driver Package: C:\WINDOWS\System32\DriverStore\FileRepository\spacedeskusbdisplay.inf_amd64_588a4452636f1b4b\spacedeskusbdisplay.inf} 20:12:32.010
idb: Clearing active driver package 'spacedeskusbdisplay.inf_amd64_588a4452636f1b4b'.
cpy: Unpublished 'oem39.inf'.
idb: Deindexed 5 device IDs for 'spacedeskusbdisplay.inf_amd64_588a4452636f1b4b'.
sto: Flushed driver database node 'SYSTEM'. Time = 15 ms
idb: {Unpublish Driver Package: exit(0x00000000)} 20:12:32.019
idb: {Unregister Driver Package: C:\WINDOWS\System32\DriverStore\FileRepository\spacedeskusbdisplay.inf_amd64_588a4452636f1b4b\spacedeskusbdisplay.inf} 20:12:32.020
idb: Unregistered driver package 'spacedeskusbdisplay.inf_amd64_588a4452636f1b4b' from 'oem39.inf'.
idb: Deleted driver package object 'spacedeskusbdisplay.inf_amd64_588a4452636f1b4b' from SYSTEM database node.
idb: Deleted driver INF file object 'oem39.inf' from SYSTEM database node.
idb: {Unregister Driver Package: exit(0x00000000)} 20:12:32.022
cpy: {Delete Directory: C:\WINDOWS\System32\DriverStore\FileRepository\spacedeskusbdisplay.inf_amd64_588a4452636f1b4b} 20:12:32.023
cpy: {Delete Directory: C:\WINDOWS\System32\DriverStore\FileRepository\spacedeskusbdisplay.inf_amd64_588a4452636f1b4b\amd64} 20:12:32.024
cpy: {Delete Directory: exit(0x00000000)} 20:12:32.025
cpy: {Delete Directory: exit(0x00000000)} 20:12:32.026
sto: {DRIVERSTORE DELETE END} 20:12:32.026
sig: Uninstalled catalog 'oem39.cat'.
sto: {DRIVERSTORE DELETE END: exit(0x00000000)} 20:12:32.031
sto: {Core Driver Package Delete: exit(0x00000000)} 20:12:32.031
sto: {Unstage Driver Package: exit(0x00000000)} 20:12:32.032
dvs: {Driver Setup Delete Driver Package - exit (0x00000000)} 20:12:32.034
dvs: {DrvSetupUninstallDriver - exit(00000000)}
<<< Section end 2020/04/27 20:12:32.035
<<< [Exit status: SUCCESS]

1 Reply
spacedesk Lea
Posts: 1280
Moderator
(@spacedesklea)
Illustrious Member
Joined: 1 year ago

Hi @bubbahotep,
Could you please try the following:
1. run the msi installer via command Prompt as Administrator
2. if #1 did not help, please try the Install/Uninstall troubleshooter program from the Microsoft.
https://support.microsoft.com/en-us/help/17588/windows-fix-problems-that-block-programs-being-installed-or-removed
If spacedesk is not on the program list, just select “Not Listed” then paste the product code for spacedesk_driver_Win_10_64_v0934_BETA.msi:{9C98CAF3-8A46-447A-8DA0-BE6DCB1D140F}.

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