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aly2
Posts: 5
 aly2
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(@aly2)
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Joined: 6 months ago

Hi, i use Windows 10 with an ipad as a 2nd screen, after installing all the applications i couldn't find a way to make it work, i got the Black screen Connected on mi ipad, and no connections appears on the primary screen (Windows 10).

So i surface on your forum and find out about this application called spacedeskDiagnosticTool.cmd so i ran it on my PC , and here i want to know where i can send you the files.

Hoping that you can help me.

 

5 Replies
spacedesk Lea
Posts: 2724
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(@spacedesklea)
Illustrious Member
Joined: 2 years ago

Hi @aly2,
Attach option should be visible on your side after your second post.

In the meantime, can you also tell us the following details:
Primary Machine
- operating system (Windows 8.1/10)?
- graphics adapter (AMD/Intel/Nvidia)
- network connection type (wired/wireless/USB tethering/WiFi Direct)

Secondary Machine
- Viewer type (Android/iOS/Windows/HTML5)
- network connection type (wired/wireless/USB tethering/WiFi Direct)

 

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aly2
Posts: 5
 aly2
Registered
(@aly2)
Active Member
Joined: 6 months ago

Primary Machine
- operating system (Windows 8.1/10) : Windows 10
- graphics adapter (AMD/Intel/Nvidia): NVidia
- network connection type (wired/wireless/USB tethering/WiFi Direct) : I tried with wired and wireless connection, none of them working

Secondary Machine
- Viewer type (Android/iOS/Windows/HTML5) : iOS (ipad  air 4th)
- network connection type (wired/wireless/USB tethering/WiFi Direct) wired and wireless

 

I add the files:

<a title="Files" href=" removed link " target="true">files

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aly2
Posts: 5
 aly2
Registered
(@aly2)
Active Member
Joined: 6 months ago

removed link

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aly2
Posts: 5
 aly2
Registered
(@aly2)
Active Member
Joined: 6 months ago

Sorry did a mistake, my Graphics Card is AMD

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spacedesk Lea
Posts: 2724
Moderator
(@spacedesklea)
Illustrious Member
Joined: 2 years ago

Hi @aly2,
links are not allowed to post.
Please check again if "Attach option" is now visible (below the text editor) on your side.
Then please attach the diagnostic logs generated after running the spacedeskDiagnosticTool.cmd.

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