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Black screen after installing spacedesk  


Neilthenewman
Posts: 2
Registered
(@neilthenewman)
New Member
Joined: 1 month ago

Hey, I installed spacedesk a few minutes ago. As soon as the installation was complete, I heard the notification of a device connecting or disconnecting and my screen went black. I tried restarting my PC but I know it's running, it's just my screen remains black. So I don't know how to proceed to fix the problem. Please help me as I have school assignments and exams for university coming soon and can't afford a new computer at this time.

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spacedesk Lea
Posts: 2724
Moderator
(@spacedesklea)
Illustrious Member
Joined: 2 years ago

Hi @neilthenewman,

Is your primary machine Windows 8.1 or Windows 10?

Can you try to reboot your primary machine in safe mode?
Just press F8 key while your PC is restarting, then an advanced start-up option will be displayed and just press the corresponding key to enable safe mode option.

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Neilthenewman
Posts: 2
Registered
(@neilthenewman)
New Member
Joined: 1 month ago

I have windows 10.

I tried that but I still can't see anything displayed in safe mode.

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spacedesk Lea
Posts: 2724
Moderator
(@spacedesklea)
Illustrious Member
Joined: 2 years ago

Can you quickly try to unplug then plug your monitor cable from your PC ? check if it helps..
If it did not help, can you try to press Windows logo + P hotkeys while it's black screen?

By the way, while it's black screen can you still discover your PC from your viewer app?

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