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YAXY
Posts: 2
 YAXY
Registered
(@yaxy)
New Member
Joined: 2 months ago

Bonjour quand j'essye de me connecter avec ma tablette ça me dit connection

impossible alors que avant j'y arrivait

3 Replies
spacedesk Lea
Posts: 2368
Moderator
(@spacedesklea)
Illustrious Member
Joined: 2 years ago

Hi @yaxy,
Does the viewer app shows an error code?
What exactly is the connection error message?
Did you also notice any error notification on primary machine?
For further analysis, could you please send us the following details:
Primary Machine
- operating system (Windows 8.1/10)?
- graphics adapter (AMD/Intel/Nvidia)
- network connection type (wired/wireless/USB tethering/WiFi Direct)

Secondary Machine
- Viewer type (Android/iOS/Windows/HTML5)
- network connection type (wired/wireless/USB tethering/WiFi Direct)

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YAXY
Posts: 2
 YAXY
Registered
(@yaxy)
New Member
Joined: 2 months ago

en faite ça me dit conection impossible sinon windows 10 Nvidia  non filaire ma tablette android sans fil 

Reply
spacedesk Lea
Posts: 2368
Moderator
(@spacedesklea)
Illustrious Member
Joined: 2 years ago

Hi @yaxy,
Does it show "Connection Failure - Unable to connect"?
Is your wireless network stable/reliable?
Can you quickly try to run "services.msc" on your primary machine, find spacedeskService and restart it, then try again to connect.

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