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Audio crackling whi...
 
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Audio crackling while projecting?  


ccm
Posts: 3
 ccm
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(@ccm)
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Joined: 1 month ago

Hi all,

I'm finding this software really useful, but I have a small, distracting, problem with it. While my secondary device is connected to my main device via spacedesk (I'm connecting via hotspot), my speakers will randomly crackle while I am playing audio.

I don't see why one of these things should affect the other, but I'm quite sure it only happens when I'm using spacedesk. Any ideas on how to address this?

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spacedesk Lea
Posts: 445
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(@spacedesklea)
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Joined: 10 months ago
Hi @ccm,
This is the first time we received such bug report.
Which application did you use for playing audio?
Did you try several audio player apps (e.g. VLC, Windows Media player, Spotify, etc..) and get the same audio crackling problem in all apps?
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ccm
Posts: 3
 ccm
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Hi Lea,

It happens from any source. I have noticed it on Tidal, Windows Media Player, web audio, et cetera.

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spacedesk Lea
Posts: 445
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(@spacedesklea)
Famed Member
Joined: 10 months ago

Hi @ccm,
Thank you for the feedback.
We are trying to reproduce the issue on our side, but so far not successful.
For further analysis, could you please run dxdiag.exe on your primary machine, click "Save All Information", save the output file (dxdiag.txt) then attach it on your next reply.

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ccm
Posts: 3
 ccm
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Hi,

Here is my DxDiag.

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spacedesk Lea
Posts: 445
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(@spacedesklea)
Famed Member
Joined: 10 months ago
Hi @ccm,
Thank you for sending your dxdiag info.
Could you please try our most recent spacedesk Driver version 0.9.31 from our website.
And also try to update your Intel(R) HD Graphics 4600 driver, you can download the latest graphics driver  here
Then let us know if you still have the same audio issue.
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