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After 30 minutes, the viewer disconnects without doing anything  


MarioBroRo
Posts: 3
Registered
(@mariobroro)
New Member
Joined: 7 months ago

I installed the Driver on my main PC and the viewer on my laptop.

First day worked like a charm, (some problems with performance but after some settings, it works smooth now)
Next day after 20-30 minutes, it disconnects without doing anything. Even if i am idle or doing something, it still disconnects. 

So how can i make my viewer connects how much time i want? Am i missing a setting or what?

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4 Replies
spacedesk Lea
Posts: 1590
Moderator
(@spacedesklea)
Illustrious Member
Joined: 2 years ago

Hi @mariobroro,
Are both primary and secondary machine connected on wired or wireless network?
Is your network reliable/stable?
Can you reconnect immediately after it disconnects?
You might also try to enable the Auto-Reconnect option in the viewer app, so viewer will automatically reconnect to the server when it randomly disconnects again.

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MarioBroRo
Posts: 3
Registered
(@mariobroro)
New Member
Joined: 7 months ago

Hi @spacedesk Lea

My main pc is connected on wired. and my laptop is connected on wireless network
Yes it is, no problems
It takes some minutes to reconnect after the disconnect
I tried it, doesn't work =[

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spacedesk Lea
Posts: 1590
Moderator
(@spacedesklea)
Illustrious Member
Joined: 2 years ago

Hi @mariobroro,
Can you please check the spacedeskService in task manager, monitor it until spacedesk disconnects again.
Then check if it has high CPU/memory/network usage before disconnect.
Did you run other application/s while spacedesk is connected?

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spacedesk Lea
Posts: 1590
Moderator
(@spacedesklea)
Illustrious Member
Joined: 2 years ago
Hi @mariobroro,
We just released a new spacedesk Driver version 0.9.41 on our website. https://spacedesk.net
This new driver version includes a potential fix for the unstable connection issue.
Please try it and let us know if the same problem still persist or if it's gone now.
Looking forward to your feedback.
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