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[Solved] a severe bug about touching and pen input  


yfzhao
Posts: 17
Registered
(@yfzhao)
Eminent Member
Joined: 2 months ago

如视频所示,如果我用触摸控制second machine,那么一切正常。但是如果我用笔,那么他会控制primary machine……

这是一个相当严重的bug,导致我几乎无法使用surface pen。

primary machine: win10 20H2 ; v0.9.96(64bit)

secondary machine:surface go2; win10 20H2;v0.0.22.0

4 Replies
spacedesk Lea
Posts: 2583
Moderator
(@spacedesklea)
Illustrious Member
Joined: 2 years ago

Hi @yfzhao,
We just released a new spacedesk driver v0.9.97 on our website with the bug fix for the pen issue, please try it.

yfzhao
Posts: 17
Registered
(@yfzhao)
Eminent Member
Joined: 2 months ago

Hi,@spacedesklea

现在这个问题解决了!

但是出现了新的问题。

当我关闭secondary machine上的spacedesk后,或者断开网络连接之后,我的primary machine仍然认为我连接了第二屏,此时可以在电脑设置中进行第二屏设置,并且全屏幕截图如图所示:

但是我现在没有连接任何东西……

spacedesk Nicole
Posts: 101
Moderator
(@spacedesknicole)
Prominent Member
Joined: 2 years ago

Hi @yfzhao,

Please check the following:

#1
Open the spacedesk server tray application and check if the number of connections is 0. You may follow our user manual, Verify Network Connection and additional Display Monitor topic. 

#2
Open the Video Wall Engine from our server tray application. To open, please see our user manual, Video Wall Configuration topic. (Screenshot is not updated in our manual, it is now called Video Wall Engine in our tray application.)
Please check the value set in Disconnect Delay.
If it is set to -1, then the display will never be disconnected, unless the spacedeskService is stopped or the primary machine is restarted. Please set it to 0. You will need to reconnect the client then disconnect to remove the display.

If either #1 or #2 is wrong, please download the spacedesk diagnostic script here, then extract it.
https://www.dropbox.com/s/z8h5llgi8c2ig3g/2021_spacedeskDiagnosticTool.zip?dl=0

Inside you will find spacedeskDiagnosticTool.cmd, just right-click it then run as administrator.
This script will start a debug view app to capture spacedesk debug traces.
On step 5 it will prompt you to reproduce the issue (by connecting the viewer app), make sure to do this before pressing any key to continue.
After the script is done, a folder will be created on the same folder as the script file which contains various log files that we need for analysis.
Please right-click it -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

yfzhao
Posts: 17
Registered
(@yfzhao)
Eminent Member
Joined: 2 months ago

hi,@spacedesknicole

我把video wall 中的Disconnect Delay设为0,然后问题解决了。

非常感谢!

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