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A problem of conection  


Juanito
Posts: 1
Registered
(@juanito)
New Member
Joined: 8 months ago

Help, this: "Error Code: 1-0
Error Info: 0-4
Connected time: 00:00:00"

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spacedesk Lea
Posts: 1295
Moderator
(@spacedesklea)
Illustrious Member
Joined: 1 year ago
This error code indicates that the viewer cannot find the Windows server on the network.
Do you maybe have a VPN (Virtual Private Network) currently active?
Could you please check if spacedeskService is running (run services.msc and find spacedeskService) and spacedesk SERVER window shows spacedesk ON status.
For further assistance, please refer to the Troubleshooting Network Connection chapter in our spacedesk user manual.
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